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Nihonsuki
Posts: 3
Joined: Wed Jun 05, 2019 8:33 pm

Re: [TRACKED] Wireless charging problem

Fri Jul 05, 2019 7:02 pm

Can we access the tracker?
 
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blackview_admin
Posts: 7564
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] Wireless charging problem

Fri Jul 05, 2019 11:50 pm

Unfortunately that's not possible.
 
jorge pax
Posts: 2
Joined: Thu Jul 11, 2019 3:26 pm

Re: [TRACKED] Wireless charging problem

Thu Jul 11, 2019 3:48 pm

On September last year i bought a BV9500 on pre-sale from [color=#1155cc]www.movileschinos.com. I received it in February with a problem: it took more than 2 weeks to fully charge the battery.[/color]
On April i returned it and after 2 months waiting they sent it back. Now it's better but still takes 2 days to fully charge, not 3,5 hours like Blackview advertises.
The service report of the seller says: changed charging port. I hope this info adds to help finding a definitive solution asap under penalty of Blackview discredit. 
 
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blackview_admin
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Re: [TRACKED] Wireless charging problem

Fri Jul 12, 2019 9:40 am

jorge pax wrote:
On September last year i bought a BV9500 on pre-sale from [color=#1155cc]www.movileschinos.com. I received it in February with a problem: it took more than 2 weeks to fully charge the battery.[/color]
On April i returned it and after 2 months waiting they sent it back. Now it's better but still takes 2 days to fully charge, not 3,5 hours like Blackview advertises.
The service report of the seller says: changed charging port. I hope this info adds to help finding a definitive solution asap under penalty of Blackview discredit. 


Are you taking about wireless charging?
 
jorge pax
Posts: 2
Joined: Thu Jul 11, 2019 3:26 pm

Re: [TRACKED] Wireless charging problem

Fri Jul 12, 2019 11:21 am

blackview_admin wrote:
jorge pax wrote:
On September last year i bought a BV9500 on pre-sale from [color=#1155cc]www.movileschinos.com. I received it in February with a problem: it took more than 2 weeks to fully charge the battery.[/color]
On April i returned it and after 2 months waiting they sent it back. Now it's better but still takes 2 days to fully charge, not 3,5 hours like Blackview advertises.
The service report of the seller says: changed charging port. I hope this info adds to help finding a definitive solution asap under penalty of Blackview discredit. 


Are you taking about wireless charging?

Sorry. I'm talking about normal usb cable charging. Maybe i should have open a new topic under BV9500. Can you do it? Thanx
 
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blackview_admin
Posts: 7564
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] Wireless charging problem

Fri Jul 12, 2019 11:31 am

jorge pax wrote:
blackview_admin wrote:
jorge pax wrote:
On September last year i bought a BV9500 on pre-sale from [color=#1155cc]www.movileschinos.com. I received it in February with a problem: it took more than 2 weeks to fully charge the battery.[/color]
On April i returned it and after 2 months waiting they sent it back. Now it's better but still takes 2 days to fully charge, not 3,5 hours like Blackview advertises.
The service report of the seller says: changed charging port. I hope this info adds to help finding a definitive solution asap under penalty of Blackview discredit. 


Are you taking about wireless charging?

Sorry. I'm talking about normal usb cable charging. Maybe i should have open a new topic under BV9500. Can you do it? Thanx


Here we are taking about the WIRELESS CHARGING problem concerning the BV6800 PRO.

PLEASE, read forum rules about going off topic.
 
LevajFN
Posts: 1
Joined: Wed Mar 27, 2019 11:01 am

TRACKED Wireless charging problem

Sun Oct 27, 2019 12:09 pm

I want to appologise that Im writing in english. Im from Bulgaria, but I dont know Russian very well.

I recently fixed my DV6 no-video problem, but now it doesnt detect wireless conectivity.
the wireless card is not detected anywhere.

Does anyone know this issue, and how to fix it ?

<a href=https://prom-electric.ru/>.</a>
 
toosomething
Posts: 1
Joined: Wed Aug 07, 2019 9:27 am

Re: [TRACKED] Wireless charging problem

Mon Sep 14, 2020 8:56 am

Possible solution. I tried all scenarios I could think of including a factory reset. What worked for me was I removed the sim card tray. Using a very small torx screwdriver, removed the 2 aluminum side covers (3 screws ea) and the back cover (8 screws). The thin plastic tool that came with the phone to open the sim card slot, works well to split the phone halves. Wireless charging receiver is glued inside the back cover. You can see the connections above and below the receiver and they make contact to spring loaded pins on the battery side. I lightly cleaned the receiver contacts with rubbing alcohol and a Q-tip. Then I just lightly pushed the spring loaded pins up and down to make sure they spring out correctly. Reassembled the phone and wireless charging works once again. To confirm, I discharged to around 50% battery and wireless charged to 100%.

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