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Ramrod
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Posts: 63
Joined: Wed Oct 31, 2018 12:49 pm

Re: 4G no longer an option on the phone

Mon Apr 08, 2019 11:57 am

Tech Addict wrote:
I also found another setting last night.  In Mobile data settings, hit the three dot menu in the upper right corner and select "mobile networks".  In this menu, go to "preferred networks" and (1) make sure yours is still there and has a 4G listing, and (2) if it's not, try adding it.  You'll need the 6-digit network identifier to do it though, but that's usually easy to find online.

Can't guarantee it'll help but it might.  Good luck!

Ah, feck! I meant to do that before factory resetting and forgot! Oh well, reset has got my 4G back again but now I've got the faff of getting my phone back to how I like it!
 
Tech Addict
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Joined: Sun Dec 02, 2018 4:53 am

Re: 4G no longer an option on the phone

Mon Apr 08, 2019 12:04 pm

Glad it's working, but been there done that on the reconfig.
 
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Re: 4G no longer an option on the phone

Wed Apr 10, 2019 9:46 pm

Ramrod wrote:
Tech Addict wrote:
I also found another setting last night.  In Mobile data settings, hit the three dot menu in the upper right corner and select "mobile networks".  In this menu, go to "preferred networks" and (1) make sure yours is still there and has a 4G listing, and (2) if it's not, try adding it.  You'll need the 6-digit network identifier to do it though, but that's usually easy to find online.

Can't guarantee it'll help but it might.  Good luck!


Ah, feck! I meant to do that before factory resetting and forgot! Oh well, reset has got my 4G back again but now I've got the faff of getting my phone back to how I like it!


Guys, If I ask you to perform a factory reset expecially after a firmware update, there's a reason behind that.
Many weird issues gets fixed by that. And sometimes such issue are related to user downloaded apps.

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