kumstrecker wrote:I was in contact with the after sales support from Blackview.
The answer to the question about the update was the following
"Really can't be upgraded, this version of OTA is not open in the background."
Why you wrioe here I should be do something like factory reset and some other things when it not be on site?
This kind of discussion doesn`t help.
I have some issues with the phone and I described this in a other thread under the point GPS problems.
I hope the latest firmware will be fix this and some bluetooth points too.
And again please let me know how can I update the phone. Otherwise I must say this phone will the last from Blackview.
To compare to another phone company like BQ from Spain. I had several updates round about every 4-6 months and sometimes some updates of security patches. The phone is older then 2 years. And it was updatet to a newer android release.
The latest security patch is from first March 2019.
This should be the right way for updates and not the discussions like I have to wait.
BH41 wrote:Tech Addict wrote:In the Intercom app, please create a new digital channel in any location. Just start to, no need to actually save the channel.
I'm curious to know if there is an option for setting up a "time slot" with digital channels or not. This would likely be in a "Group" contact type, or possibly "Person" and "all" include it too.
Please let me know. This would be the only reason I'd want to update my phone at this point because it's actually working acceptably well for me at this time.
Dear friend, Unfortunately not, no time slot capability at this time.(I tried all : Group contact, person or all..)
I think the intercom capability is only 12.5khz Bandwith, so It only works without time slot. Not sure the intercom hardware is designed for 6.25khz bandwith......
For information, I can have QSO beetween BV9500pro and MD380 in digital mode !
hope this help - regards
Tomator wrote:I got notification that update is available yesterday (so some may need more patience). The update was downloaded but couldn't install. The screen with [Update now]/[Update later] buttons was disappearing few seconds after tapping [Update now] and nothing happened. The install package was still downloaded and allowed to try again. I loaded battery to 100% and restarted but this didn't help. I wanted to report the issue and decided to record the phone's behavior. To make it more understandable I switched to English, started recording, tapped the [Update now] and... confirmation pop-up appeared. Then the phone updated successfully to BV_BV9500Pro_V1.0_20190320.
- BV to check why update doesn't work in other languages (at least Polish didn't work)
- Users to switch phones to English before update if had problem like described above.
blackview_admin wrote:As always, accurately follow these steps:
1) Remove your SIM.
2) Set your microSD card to be portable storage (not internal storage), then remove it from your phone.
3) Charge your phone at 100% and keep it connected to the power charger.
4) Set your phone language to English.
5) Perform a factory reset from the recovery menu, following this link:
6) Search for the update again, and install it.