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Lolo976
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Re: [TRACKED] need to switch off my phone to charge

Thu Feb 21, 2019 7:39 pm

Thanks.
I add that since this problem appeared the battery is quickly empty (2 days).
If this info can be useful.
 
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blackview_admin
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Re: [TRACKED] need to switch off my phone to charge

Mon May 06, 2019 7:55 pm

romi wrote:
I am using pro version, after the latest update, my phone does not detect charger anymore if it's the switch is on.
but if I restart, it can be detected again. everytime I want to charging this phone, I should restart it.
this is so disturbance. please kindly update this BUG

Did you perform a factory reset after the update?
 
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blackview_admin
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Re: [TRACKED] need to switch off my phone to charge

Wed May 08, 2019 5:17 pm

romi wrote:
blackview_admin wrote:
romi wrote:
I am using pro version, after the latest update, my phone does not detect charger anymore if it's the switch is on.
but if I restart, it can be detected again. everytime I want to charging this phone, I should restart it.
this is so disturbance. please kindly update this BUG

Did you perform a factory reset after the update?


Yes I have. but the problem still remain. and the battery drain faster. it's 50% battery consume for 6 hours on screen, with normal use.

Ok, a fix will come with a software update.
 
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blackview_admin
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Re: [TRACKED] need to switch off my phone to charge

Thu May 30, 2019 5:18 pm

romi wrote:
is there any update?

Still not, you'll have to be patient.
 
Lolo976
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Re: [TRACKED] need to switch off my phone to charge

Sat Jun 01, 2019 7:15 am

It's been 3 month...
I think we are very patient.
 
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blackview_admin
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Re: [TRACKED] need to switch off my phone to charge

Thu Jun 20, 2019 9:36 am

Tech team is working on it, unfortunaly no ETA at the moment.
 
Lolo976
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Re: [TRACKED] need to switch off my phone to charge

Fri Aug 16, 2019 9:20 pm

Hi. Have you got some news for this fix?

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