Blackview User Forum

 
legalvik
Posts: 2
Joined: Wed Mar 06, 2019 2:21 pm

Re: [TRACKED] Battery drain issue

Wed Mar 06, 2019 3:54 pm

blackview_admin wrote:
legalvik wrote:
it looks like i have the same problem

good day. From December 2018 became the owner of the phone of this model. Everything was fine - the phone was cool, but after a recent OTA-update in February 2019, problems began with the battery. I did not install any additional software, did not change the firmware of the phone, did not act on the phone mechanically and always charged with regular charging, which was included. I also monitor battery consumption using the standard features of the operating system. Communication type of Wi-Fi or bluetooth include as needed. Also, my cycle of the usual use of the phone has not changed - I use the same applications and almost at the same time. The phone was bought mainly because of the large battery and for me this is an extremely critical moment. If before the update in February 2019, the phone was enough for ~ 3 days, now it is enough for 1.5 days, or even a 1 day. Please help in this matter

Hi there, did you perform a factory reset as i suggested in previous posts?

Yes, I had to reset to factory settings, but the situation has not changed
 
elman
Posts: 1
Joined: Sun Feb 24, 2019 2:41 pm

Re: [TRACKED] Battery drain issue

Thu Mar 07, 2019 9:11 am

I think the problem is regulated, my mobile is fine
 
Lolo976
Posts: 45
Joined: Sat Nov 25, 2017 7:21 pm

Re: [TRACKED] Battery drain issue

Sat Apr 06, 2019 5:50 pm

It is better with the new update?
For me it's seem not...
But I'm waiting to charge one more time because after the hard reset the phone need to calibrate the battery.
Others user ?
 
Stratosphere
Posts: 27
Joined: Wed Jun 07, 2017 11:53 am

Re: [TRACKED] Battery drain issue

Tue Apr 09, 2019 4:03 pm

No battery drain with mine in the UK, no change since recent update either.

Just for info.


Lolo976 wrote:
It is better with the new update?
For me it's seem not...
But I'm waiting to charge one more time because after the hard reset the phone need to calibrate the battery.
Others user ?
 
Lolo976
Posts: 45
Joined: Sat Nov 25, 2017 7:21 pm

Re: [TRACKED] Battery drain issue

Tue Apr 09, 2019 7:43 pm

Before the update from February my phone lasted 4~5 days.
Now it's hardly 2,5 days ...
Someone else?
 
Parcheval
Posts: 136
Joined: Wed Dec 07, 2016 11:58 am

Re: [TRACKED] Battery drain issue

Wed Apr 10, 2019 7:32 am

No problem at all, neither before the upgrade, 1 week before charging again, as usual...
BV_BV9500_V1.0_20190320_20190320-1435
 
Lolo976
Posts: 45
Joined: Sat Nov 25, 2017 7:21 pm

Re: [TRACKED] Battery drain issue

Wed Apr 10, 2019 12:45 pm

Since I've done the February update I need to switch off my phone to charge it.
And since this I've got my drain battery problem.
Must be related...
I wait for the update from blackview.
 
User avatar
blackview_admin
Posts: 6781
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Battery drain issue

Wed Apr 10, 2019 9:33 pm

Remember to perform a factory reset after each firmware update!
 
Lolo976
Posts: 45
Joined: Sat Nov 25, 2017 7:21 pm

Re: [TRACKED] Battery drain issue

Thu Apr 11, 2019 8:22 pm

Done. But same problem.
 
PanopticEmu
Posts: 12
Joined: Thu Apr 04, 2019 1:53 am

Re: [TRACKED] Battery drain issue

Fri Apr 12, 2019 2:56 am

Just wondering, why do we have to perform a factory reset after every update? Seems a little excessive, considering no other phone manufacturer requires or even recommends this. I do like my Blackview phone, but I can't factory reset every 3 months or so. I have certain apps for work etc which can't be backed up and I have to get the tech team to reinstall and log them back in after every factory reset. I can't keep doing this.

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