Blackview User Forum

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Posts: 1
Joined: Wed Feb 06, 2019 9:48 am

WARNING - latest OTA bricked my BV9500pro

Wed Feb 06, 2019 9:51 am

Dear Blackview,

I got an OTA update (about 60MB) a few days ago and today decided to do it.

Now my phone stays black completely. I can see something happens when I plug it to the USB of my PC, but the display doesn't do anything.

Can you please help me? I ordered it via the indigogo campaign and waited months for it, so if it's already bricked now that would be really really disannoying.

I hope we will find a solution together.

Posts: 6615
Joined: Mon Aug 17, 2015 3:30 am

Re: WARNING - latest OTA bricked my BV9500pro

Thu Feb 07, 2019 10:00 pm

Hi there! Don't worry, your unit will be replaced / repaired under warranty. Please contact

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