Blackview User Forum

 
morphium
Topic Author
Posts: 1
Joined: Wed Feb 06, 2019 9:48 am

WARNING - latest OTA bricked my BV9500pro

Wed Feb 06, 2019 9:51 am

Dear Blackview,

I got an OTA update (about 60MB) a few days ago and today decided to do it.

Now my phone stays black completely. I can see something happens when I plug it to the USB of my PC, but the display doesn't do anything.

Can you please help me? I ordered it via the indigogo campaign and waited months for it, so if it's already bricked now that would be really really disannoying.

I hope we will find a solution together.

morphium
 
blackview_admin
Posts: 6133
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: WARNING - latest OTA bricked my BV9500pro

Thu Feb 07, 2019 10:00 pm

Hi there! Don't worry, your unit will be replaced / repaired under warranty. Please contact Kelly@blackview.hk

Who is online

Users browsing this forum: No registered users and 2 guests