Blackview User Forum

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Posts: 2
Joined: Wed Jan 23, 2019 11:58 pm

[TRACKED] Camera Focus (BV9500)

Thu Jan 24, 2019 12:08 am

Hi there. I have a BV9500 (not Pro) model since almost a month and, although I'm all-in-all happy with it, there is a certain issue with the camera focus bugging me since I started using the camera function. Note that I've been using the Open Camera App since almost day one, as I've read on the forums that it should yield better results than the stock App.

My issue is pretty much the same as the one described in this post on the BV6800 sub-forum. I hope it gets solved on further updates.

Thanks for your time.

P.S: just to clarify, the issue happens with either stock and Open Camera App.
Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am

Re: Camera Focus (BV9500)

Sat Jan 26, 2019 1:39 am

Can anybody else confirm such issue?
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Posts: 10
Joined: Thu Nov 01, 2018 11:42 am
Location: Hungary

Re: Camera Focus (BV9500)

Sat Jan 26, 2019 10:07 pm

Only sometimes. I didn't believe it was a mistake.

9500 Pro
Posts: 6
Joined: Thu Jan 24, 2019 12:43 pm

Re: Camera Focus (BV9500)

Mon Jan 28, 2019 1:59 pm

camera focus issue using whatsapp and facebook messenger.. but with custom app no problem
Posts: 1
Joined: Sun Jan 13, 2019 7:38 pm

Re: Camera Focus (BV9500)

Wed Jan 30, 2019 7:57 pm

this is my problem too!
a bigger problem is that without any transistions the SIM1 "no service"!!?

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Posts: 169
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: Camera Focus (BV9500)

Mon Feb 11, 2019 9:16 am

I confirm the ficus problem.
In good light the camera focuses quite good but in darker conditions the focusing fails totally. Of course I understand the camera cannot focus on something it can barely see and CCD noises are stronger than the image is, but I talk about the situation when there is enough light so I can clearly see on the phone's screen how the camera is passing by the focus point even when I tap some contrasting area. I had no such issues in BV6000Pro I was using before.

When making a movie, the image is being "refocused" by blurring a bit for a moment every second. This is much more visible in worse light conditions.

BV6000 P2 BV9500Pro
Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am

Re: Camera Focus (BV9500)

Wed Feb 13, 2019 7:17 pm

Did you try if a factory reset + using open camera app solves the issue? 
Posts: 1
Joined: Thu Mar 21, 2019 8:00 am

Re: Camera Focus (BV9500)

Thu Mar 21, 2019 8:31 am

I have the same issues.
Stock app
Custom App
Especially when shooting videos, always out of focus.

Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am

Re: [TRACKED] Camera Focus (BV9500)

Sun Mar 24, 2019 6:32 pm

Issue now tracked, a fix will come with a software update.
Tech Addict
Posts: 126
Joined: Sun Dec 02, 2018 4:53 am

Re: [TRACKED] Camera Focus (BV9500)

Sun Mar 24, 2019 6:42 pm

I would love to see the Camera2 api with its "pro" mode and manual focus, if that's a possibility. [Feature Request]

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