Blackview User Forum

 
joshuenko
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Posts: 1
Joined: Sat Jan 12, 2019 4:08 pm

android auto issues

Sat Jan 12, 2019 4:20 pm

Hi all, I have a BV9500, I saw no forum for that model, anyway I update android to version 8.1.0 and now if I use android auto I received no notifications, I can not use spotify and even I granted permisions to android auto to keep the mobile active after a time it goes inactive then I can not see the screen anymore. I also was using a smartphone samsung gear fit 2 and even though it is connected I receive no notifications. I have to say that before the update everything was running perfect
 
blackview_admin
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Re: android auto issues

Sun Jan 13, 2019 5:05 pm

After each update is highly reccommended to perform a factory reset to avoid weird issue like this. Please perform a factory reset from the recovery menu ( viewtopic.php?f=192&t=334922 ) and check again.
 
blackview_admin
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Re: android auto issues

Sun Jan 13, 2019 5:07 pm

Pay also attention to that: 

Long press Menu to enter RAM memory cleaning, you can manually click "X" to clean up, or you can click to enter the whitelist to set up applications that are not to be cleaned up. For example, third-party downloaded Facebook, WhatsAPP and other applications can be added to the whitelist to avoid being cleaned up and being not able to receive timely information; automatically clean up background applications that have not been added to the whitelist when the screen is turned off, reducing the use of memory and traffic; 
 
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Martino
Posts: 3
Joined: Sat Jan 05, 2019 10:33 pm

Re: android auto issues

Mon Jan 14, 2019 7:56 am

Hi, I recommend you before a restore:
1. Uninstall Android Auto and reinstall. You follow the basic configuration proposed by Google.
2. You make sure the app has permissions for notifications. It also activates USB debugging in the Android developer options.
 
Ramrod
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Joined: Wed Oct 31, 2018 12:49 pm

Re: android auto issues

Sun Jan 27, 2019 7:34 pm

Which button is 'Menu'?
 
blackview_admin
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Re: android auto issues

Tue Jan 29, 2019 6:41 pm

Ramrod wrote:
Which button is 'Menu'?

http://www.kylook.com/en/faq/android-wh ... nu-button/
 
Ramrod
Posts: 60
Joined: Wed Oct 31, 2018 12:49 pm

Re: android auto issues

Sun Feb 03, 2019 3:36 pm

blackview_admin wrote:
Ramrod wrote:
Which button is 'Menu'?

http://www.kylook.com/en/faq/android-wh ... nu-button/

Unfortunately, that's not specific to the BV500 (but I have tried long pressing all those buttons already-with no joy)
The user manual: https://fccid.io/2APMJBV9500/User-Manua ... al-3996038 is of no help as, whilst it mentions the Menu button,  it doesn't show a picture of it!
 
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Re: android auto issues

Thu Feb 07, 2019 10:07 pm

Try to press it 2 times or one LONG time.

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