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Tomator
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Posts: 149
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Phone got from Indiegogo stopped working.

Mon Dec 03, 2018 9:12 am

Hi,

One of outs BV9550 Pros stopped working permanently. They are got from Indiegogo. Can BV fix the problem?
BV6000 P2 BV9500Pro
 
blackview_admin
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Re: Phone got from Indiegogo stopped working.

Tue Dec 04, 2018 2:26 pm

Please contact kelly@blackview.hk
 
User avatar
Tomator
Topic Author
Posts: 149
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: Phone got from Indiegogo stopped working.

Wed Dec 19, 2018 8:47 am

blackview_admin wrote:
Please contact kelly@blackview.hk

Thanks, I contatced Kelly and sent the phone to the address in my country she gave me. Kelly seems busy, so I'll ask here. I assume this company ships the phone to BV, right? So the phone must go forth and back. How long can it take until we'll get it repaired back?
BV6000 P2 BV9500Pro
 
blackview_admin
Posts: 5755
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Phone got from Indiegogo stopped working.

Thu Dec 20, 2018 7:31 pm

Tomator wrote:
blackview_admin wrote:
Please contact kelly@blackview.hk

Thanks, I contatced Kelly and sent the phone to the address in my country she gave me. Kelly seems busy, so I'll ask here. I assume this company ships the phone to BV, right? So the phone must go forth and back. How long can it take until we'll get it repaired back?


If repaired it may take 1-2 weeks.

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