Blackview User Forum

 
Pappmann
Topic Author
Posts: 28
Joined: Sat Jul 02, 2016 6:43 pm

[TRACKED] Intercom firmware lost

Wed Nov 21, 2018 10:32 pm

Hello,
after upgrade to 20180829-2036 Intercom does open but is not working anymore, there is also no init screen at startup, the Firmware is missing:

Image
 
blackview_admin
Posts: 6607
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Intercom firmware lost

Sat Nov 24, 2018 3:32 am

Did you perform a factory reset after the update? Can anybody else confirm such issue?
 
jdjo434
Posts: 5
Joined: Fri Nov 09, 2018 4:20 pm

Re: Intercom firmware lost

Mon Dec 10, 2018 3:32 am

blackview_admin wrote:
Did you perform a factory reset after the update? Can anybody else confirm such issue?


Same problem here with same firmware
(20180829-2036)
 
blackview_admin
Posts: 6607
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Intercom firmware lost

Tue Dec 11, 2018 5:06 pm

Can you please perform a factory reset and report back?
 
jdjo434
Posts: 5
Joined: Fri Nov 09, 2018 4:20 pm

Re: Intercom firmware lost

Sun Dec 30, 2018 5:37 pm

blackview_admin wrote:
Can you please perform a factory reset and report back?


The problem is still present. I did it twice without result.
 
blackview_admin
Posts: 6607
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Intercom firmware lost

Sun Dec 30, 2018 10:50 pm

Ok, issue forwarded to tech team for a fix.
 
Roni
Posts: 15
Joined: Tue Nov 06, 2018 3:24 am

Re: [TRACKED] Intercom firmware lost

Mon Dec 31, 2018 5:17 pm

Sad update.
 
F.E.K.
Posts: 4
Joined: Sat Jan 19, 2019 10:22 am

Re: Intercom firmware lost

Sat Jan 19, 2019 10:29 am

blackview_admin wrote:
Did you perform a factory reset after the update? Can anybody else confirm such issue?

Me too :/
Screenshot_20190119-082703r-.jpg
Screenshot_20190119-082703r-.jpg (28.08 KiB) Viewed 1104 times

Screenshot_20190119-082703r-.jpg
Screenshot_20190119-082703r-.jpg (28.08 KiB) Viewed 1104 times
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