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Stratosphere
Posts: 27
Joined: Wed Jun 07, 2017 11:53 am

Re: [TRACKED] Compass doesn't work properly

Tue Feb 05, 2019 1:06 pm

Sergio, thank you so much for posting that, seems to work ok with GPS status, and the built in app for me now. Even Google Maps is showing a more accurate indication now.

Regards,
Ed from the UK



sergiosulaco wrote:
Hi!
0This is Sergio from Spain. New in the forum. Just want to give info about this issue. Please excuse my english, it's noy my native language.
Received my new 9500 pro, and same problem with compass BUT, only with some apps.
With "stock compass app", it works ok
With "GPS status" it works ok also.
But i tried with:
"AndroiTS"
"GPS essentials"
"GPS Test"
With the same erratic result.
If i return to stock or GPS status it works perfectly.
Android 8.1.0
Compilation V1.0_20180827
I tried also the "magnetized screw issue", but it seems not to be the fault reason.

Hope it helps.

Thanks
 
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Tomator
Topic Author
Posts: 169
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Mon Feb 11, 2019 9:19 am

There was some OTA update some time ago. Having BV_BV9500Pr0_V1.0_20180827 I can sill see the "North" is at the "Volume -" button no matter how I rotate the phone.
BV6000 P2 BV9500Pro
 
blackview_admin
Posts: 6607
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Wed Feb 13, 2019 6:34 pm

Tomator wrote:
There was some OTA update some time ago. Having BV_BV9500Pr0_V1.0_20180827 I can sill see the "North" is at the "Volume -" button no matter how I rotate the phone.

Please remember to perform a factory reset after each update to avoid weird issues!
 
sergiosulaco
Posts: 4
Joined: Fri Feb 01, 2019 6:24 am

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Thu Feb 14, 2019 3:37 pm

Hi again folks.

Smart tools app, also works OK.

Maybe  the key is how software manage the compass sensor info. Sorry about that, i'm not expert in programming stuff, and can't help enough on this

Regards,
 
User avatar
Tomator
Topic Author
Posts: 169
Joined: Mon Nov 14, 2016 8:22 am
Location: Poland

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Tue Feb 19, 2019 11:59 am

Hi,

After an update few days ago to 20190116_1454 I calibrated the compass and since then is shows the North where it really is. Thanks for update, BV!
No factory reset needed.
BV6000 P2 BV9500Pro
 
blackview_admin
Posts: 6607
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Tue Feb 19, 2019 2:17 pm

Tomator wrote:
Hi,

After an update few days ago to 20190116_1454 I calibrated the compass and since then is shows the North where it really is. Thanks for update, BV!
No factory reset needed.

Great! can anybody else confirm this issue as fixed after such update?  (if in doubt, please perform a factory reset after the update!)
 
Syncorrax
Posts: 2
Joined: Thu Nov 22, 2018 4:58 pm

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Tue Feb 19, 2019 2:30 pm

Yes, compass works fine after last OTA update. Thanks.
 
misanthrope
Posts: 11
Joined: Mon Jan 28, 2019 4:00 pm

Re: [TRACKED, PARTIAL WORKAROUND FOUND] Compass doesn't work properly

Tue Feb 19, 2019 2:37 pm

blackview_admin wrote:
Tomator wrote:
Hi,

After an update few days ago to 20190116_1454 I calibrated the compass and since then is shows the North where it really is. Thanks for update, BV!
No factory reset needed.

Great! can anybody else confirm this issue as fixed after such update?  (if in doubt, please perform a factory reset after the update!)

Seems to be fixed. 
Here also working fine. ;)
 
sergiosulaco
Posts: 4
Joined: Fri Feb 01, 2019 6:24 am

Re: [SOLVED] Compass doesn't work properly

Thu Feb 21, 2019 1:22 pm

Hi. I will try as soon as possible, since my terminal is not internet connected...we use it as a corporate LAN device isolated from web, and not possible to take at home to make an update.
I will tell...
 
BH41
Posts: 17
Joined: Fri Dec 21, 2018 5:24 pm

Re: [SOLVED] Compass doesn't work properly

Sun Feb 24, 2019 8:34 pm

Great - Since last Update compass work properly
Thanks to Blackview team !!!
French user !
BV_BV9500Pro_V1.0_20190320_20190320-1730 s/n: BV9500Pro0000924

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