Blackview User Forum

 
Ramrod
Posts: 55
Joined: Wed Oct 31, 2018 12:49 pm

Re: [TRACKED] Reboot

Tue Jan 15, 2019 4:41 pm

I'm down to about one random reboot a week now :)
 
oldiks
Posts: 1
Joined: Tue Jan 15, 2019 7:46 pm

Re: [TRACKED] Reboot

Tue Jan 15, 2019 7:53 pm

I'm a lucky owner of the 9500 Blackview, but my phone also has problems with restart, discarded the sim processor, it happens several times a day. Unfortunately, complete reinstallation of the siamese does nothing.
 
mous
Posts: 5
Joined: Thu Apr 26, 2018 6:03 pm

Re: [TRACKED] Reboot

Wed Jan 16, 2019 12:36 am

I am at about 4 to 5 random restart every day, what are the engineers doing ?? it's starting to get long.
 
mous
Posts: 5
Joined: Thu Apr 26, 2018 6:03 pm

Re: [TRACKED] Reboot

Thu Jan 17, 2019 10:52 am

Still no news for updates?
Bv9500 pro sa starts to be long
 
blackview_admin
Posts: 5909
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Reboot

Thu Jan 17, 2019 7:51 pm

mous wrote:
Still no news for updates?
Bv9500 pro sa starts to be long

As stated many times, tech team is aware of the issue and working on a fix.
 
Evotorres
Posts: 1
Joined: Sun Jan 20, 2019 3:19 am

Re: [TRACKED] Reboot

Sun Jan 20, 2019 3:39 am

My phone keeps rebooting every min for no reason it's useless
 
blackview_admin
Posts: 5909
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Reboot

Mon Jan 21, 2019 10:05 pm

Guys if you don't want to wait for a software fix to come, you can contact your seller to have your phone replaced under warranty. You might be luckier ;)
 
dee-san
Posts: 51
Joined: Wed Oct 19, 2016 10:55 am

Re: [TRACKED] Reboot

Tue Jan 22, 2019 8:26 am

Just to be clear, you all talk about the Launcher rebooting, right?
Because a full reboot would definately take much longer, but when I notice, it just takes 5-7 seconds for the phone to come back.

It happens rarely in my case, maybe once a week.
Last time, I had over 8 days without any reboot at all.

The only thing I could imagine is the RAM running full and the launcher trying to swipe everything out, but I could be wrong

dee~
 
Stratosphere
Posts: 16
Joined: Wed Jun 07, 2017 11:53 am

Re: [TRACKED] Reboot

Tue Jan 22, 2019 4:32 pm

Hi Dee-San, yes I think you're right, it's not a full reboot. Still a problem though.
 
mous
Posts: 5
Joined: Thu Apr 26, 2018 6:03 pm

Re: [TRACKED] Reboot

Thu Jan 24, 2019 12:37 am

dee-san wrote:
Just to be clear, you all talk about the Launcher rebooting, right?
Because a full reboot would definately take much longer, but when I notice, it just takes 5-7 seconds for the phone to come back.

It happens rarely in my case, maybe once a week.
Last time, I had over 8 days without any reboot at all.

The only thing I could imagine is the RAM running full and the launcher trying to swipe everything out, but I could be wrong

dee~

Hi Dee-Without you're absolutely right it's not a complete demarage.

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