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Whizchips
Topic Author
Posts: 1
Joined: Sat Nov 03, 2018 3:59 pm

Bv9500 microphone problem

Sun Nov 04, 2018 6:59 am

Any suggestions
I have a problem with my new phone the problem is during a call at random moments the person at the other end can't hear me and we have to call back to hear each other again. This doesn't happen on handsfree in the car. Any suggestions please
Cheers James
 
blackview_admin
Posts: 5562
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bv9500 microphone problem

Tue Nov 06, 2018 3:15 pm

It may be related to how do hold your phone while calling. Maybe the proximity sensor fails to turn off the display while talking with the phone on your ear. Please check.
 
Roni
Posts: 12
Joined: Tue Nov 06, 2018 3:24 am

Re: Bv9500 microphone problem

Mon Nov 12, 2018 4:02 am

Admin, how do you check the proximity setting?
*#*#3434#*#* has no listing for proximity.
 
Roni
Posts: 12
Joined: Tue Nov 06, 2018 3:24 am

Re: Bv9500 microphone problem

Mon Nov 12, 2018 4:03 am

Disregard
Last edited by Roni on Mon Nov 12, 2018 9:22 pm, edited 1 time in total.
 
Ramrod
Posts: 43
Joined: Wed Oct 31, 2018 12:49 pm

Re: Bv9500 microphone problem

Mon Nov 12, 2018 12:10 pm

I've just had this as well. After 2 weeks of no problems making calls, today I couldn't hera the other person speaking. Rebooted phone, could hear them but they couldn't hear me for about ten seconds before the mic started working.
 
blackview_admin
Posts: 5562
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bv9500 microphone problem

Mon Nov 12, 2018 10:47 pm

please refer to this already existing thread:
viewtopic.php?f=242&t=463082

i will close the current one.

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