Blackview User Forum

 
Ramrod
Topic Author
Posts: 43
Joined: Wed Oct 31, 2018 12:49 pm

SD card not being recognised.

Wed Oct 31, 2018 9:05 pm

I installed a 128g micro sd card (sandisk extreme A2) and after rebooting a few times the phone asked me to format the card, which i did. Phone rebooted a few times more, settled down but no sign of the extra storage on the phone till a few hours later. This morning/today it's disappeared again. Any ideas?
This is in a 9500 (not pro) phone.
 
isak
Posts: 4
Joined: Wed Oct 31, 2018 9:14 am

SD Card

Thu Nov 01, 2018 10:13 am

I can not find settings anywhere to handle sdcard.
There seems to be no way to detect let alone format an sd card in the settings.

I'm using a Samsung EVO high quality card which works fine in my other phones but does not appear to be detected at all in te BV9500 Pro.

Has anyone else successfully used an sd card in this model?
 
blackview_admin
Posts: 5562
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SD Card

Thu Nov 01, 2018 9:04 pm

Try to install the SD card again in the slot. Be sure to set it correctly in its cage. If this doesn't work, try another SD card and report back.
 
Ramrod
Topic Author
Posts: 43
Joined: Wed Oct 31, 2018 12:49 pm

Re: SD Card

Fri Nov 02, 2018 11:04 am

Did that. It now shows up in settings>storage (which shows 2.7GB of system data on it) but not in file manager or when the phone is connected to a PC.
Not a clue how to actually store anything on the card......
 
Ramrod
Topic Author
Posts: 43
Joined: Wed Oct 31, 2018 12:49 pm

Re: SD Card

Fri Nov 02, 2018 11:36 am

Right. I've formatted it "as portable" and it now shows up in the phone and on PC.
It appears that it's got to be set as a portable storage medium in order to be accessable.
........not to see if I can get apps to save to it.
 
blackview_admin
Posts: 5562
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SD Card

Sat Nov 03, 2018 3:09 am

Ramrod wrote:
Right. I've formatted it "as portable" and it now shows up in the phone and on PC.
It appears that it's got to be set as a portable storage medium in order to be accessable.
........not to see if I can get apps to save to it.


It is quite normal ;)
 
Ramrod
Topic Author
Posts: 43
Joined: Wed Oct 31, 2018 12:49 pm

Re: SD Card

Sat Nov 03, 2018 3:16 pm

blackview_admin wrote:
Ramrod wrote:
Right. I've formatted it "as portable" and it now shows up in the phone and on PC.
It appears that it's got to be set as a portable storage medium in order to be accessable.
........not to see if I can get apps to save to it.


It is quite normal ;)

It was the phone that originally gave me the option to choose between formatting the SD card "as portable" or "internal memory". I chose the "internal memory" option initially.
 
blackview_admin
Posts: 5562
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SD Card

Sat Nov 03, 2018 4:44 pm

Ramrod wrote:
blackview_admin wrote:
Ramrod wrote:
Right. I've formatted it "as portable" and it now shows up in the phone and on PC.
It appears that it's got to be set as a portable storage medium in order to be accessable.
........not to see if I can get apps to save to it.


It is quite normal ;)

It was the phone that originally gave me the option to choose between formatting the SD card "as portable" or "internal memory". I chose the "internal memory" option initially.


This is normal too.

Who is online

Users browsing this forum: Pappmann and 7 guests