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blackview_admin
Posts: 5528
Joined: Mon Aug 17, 2015 3:30 am
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Re: very very slow charging

Sat Nov 03, 2018 11:49 pm

cipazer wrote:
I tried with 3 rd party adapter , and cable but same problem no fast charging. I adpater samsung s8 and original cable, one adapter hama , and 3 rd no name, all with fast charging cable. The phone is not charging. What should i do ???
I cannot use the phone properly . Is very very annoying !!!
I think hasn nothing to do with cable or charger , it has tot do with the phone.
Kelly wrote me an email , that i will become new cable and charger and tgen no sign from him, no trwcking number nothing ........
I need help urgently
Thanks


If Kelly told she's sending to you a spare new cable and charger, it will come, don't worry. But it obviously needs some time to get shipped and delivered.

In the mean time, guys, I suggest to try the original charger but with another cable. Let me know.
 
Ramrod
Posts: 39
Joined: Wed Oct 31, 2018 12:49 pm

Re: very very slow charging

Sun Nov 04, 2018 12:36 pm

I'm also finding pretty slow charging times. I'm using the stock cable and plug. Took 45 minutes to charge 6% (that was with the phone switched off)
 
Deau
Posts: 1
Joined: Sun Nov 04, 2018 1:46 pm

Re: very very slow charging

Sun Nov 04, 2018 1:53 pm

Yes, my first charge from 8% to 100% took over 20 hours. I haven’t been able to fully charge since then. Charged over 40 hours and only 85%. Asked for help on email and chat but no response or 0 help. After sale doesn’t work on website. Horrible experience!!
 
ade_k012
Posts: 2
Joined: Sun Nov 04, 2018 10:31 pm

Re: very very slow charging

Sun Nov 04, 2018 10:44 pm

I also have this problem, charging using original cavle only charge 200-300 mAH.
My temporary solution is using p10000 pro cable. It can charge 2000-3000 mAH

I contact the seller, and they sent a new charger and cable. First day using a new charger+cable, it can charge 2000-3500 mAH, but today it only reach 300 mAH. So i try using p10000 cable again, but it only charge around 300- 600 mAH. So i am confused.
 
Santpj
Posts: 63
Joined: Wed Jan 10, 2018 1:28 pm

Re: very very slow charging

Mon Nov 05, 2018 7:03 pm

Hi,

With phone powered off, it took 4h to charge completely. When I powered it off, it was at 11%.

Tonight, I don't charge it but I m going to activate Duraspeed. Last time I didnt charge it, I lost 20% in a night with phone in sleep.

I would like to know what Appli use so much battery.
 
Parcheval
Posts: 133
Joined: Wed Dec 07, 2016 11:58 am

Re: very very slow charging

Tue Nov 06, 2018 8:39 am

Don't have this problem with BV_BV9500_V1.0_20180814_20180814-1451, what's your ROM version?

By the way, what is your experience with the NFC charging?
BV_BV9500_V1.0_20181026_20181026-1924
 
carlos_bv
Posts: 1
Joined: Mon Nov 05, 2018 9:21 am

Re: very very slow charging

Tue Nov 06, 2018 9:03 am

Hi everyone,

I have this problem, but only at home, more than 9h for a full charge when at the office its only 3-4h.

Mi ROM is BV_BV9500Pro_V1.0_20180827.

The apps Ampere and AccuBattery show an amperage of 2000 mA at the office and 300 mA at home, with 3.5-4v on both cases. 
To discard the electric system at home, I have tested other androids and the amperage seen is above 1500 mA, it has to be a software issue.
 
zkore
Posts: 4
Joined: Thu Mar 15, 2018 7:03 pm

Re: very very slow charging

Wed Nov 07, 2018 7:10 pm

carlos_bv wrote:
Hi everyone,

I have this problem, but only at home, more than 9h for a full charge when at the office its only 3-4h.

Mi ROM is BV_BV9500Pro_V1.0_20180827.

The apps Ampere and AccuBattery show an amperage of 2000 mA at the office and 300 mA at home, with 3.5-4v on both cases. 
To discard the electric system at home, I have tested other androids and the amperage seen is above 1500 mA, it has to be a software issue.

By God, it does not depend on the office or the house. depends on the cable and wall charger you are using
 
blackview_admin
Posts: 5528
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: very very slow charging

Wed Nov 07, 2018 9:47 pm

Issue now tracked, let's see what tech team says about that.
 
Parcheval
Posts: 133
Joined: Wed Dec 07, 2016 11:58 am

Re: [TRACKED] very very slow charging

Thu Nov 08, 2018 9:10 am

The proposal to update via OTA to the new ROM BV_BV9500_V1.0_20181026_20181026-1924 popped up and as improvements it was stating to solve this issue...
BV_BV9500_V1.0_20181026_20181026-1924

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