Blackview User Forum

  • 1
  • 3
  • 4
  • 5
  • 6
  • 7
 
blackview_admin
Posts: 5755
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Tue Dec 04, 2018 2:42 pm

jdjo434 wrote:
Hello! MTK engineer mode works on the firmware BV_BV9500Pro_V1.0_20180829_20180829-2036 with the application

https://play.google.com/store/apps/deta ... eermodeapp

Can someone tell me if my firmware version is the latest version of OTA update?

Is it also possible to officially release OTA updates as a manual download to fix update discovery issues?


Manual updates will be released in a near future.
 
aubertda
Posts: 2
Joined: Mon Nov 26, 2018 10:38 am

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Wed Dec 05, 2018 12:39 pm

For your information, I sent the phone back.
...Not sure I will buy another blackview phone...
 
gio.cia
Posts: 6
Joined: Fri Nov 23, 2018 9:53 am

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Thu Dec 06, 2018 9:39 am

aubertda wrote:
For your information, I sent the phone back.
...Not sure I will buy another blackview phone...

Me too... :cry:
 
Sebus
Posts: 6
Joined: Fri Jul 20, 2018 11:19 am

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Thu Dec 06, 2018 11:08 am

Hello,

I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called :

SP Multiportflashdownloadproject.exe

The document is written in chinese and i don't really understand how to update my phone thanks to this.

Anyone can give me a help?

Thanks

Seb
 
jdjo434
Posts: 4
Joined: Fri Nov 09, 2018 4:20 pm

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Thu Dec 06, 2018 2:11 pm

Sebus wrote:
Hello,

I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called :

SP Multiportflashdownloadproject.exe

The document is written in chinese and i don't really understand how to update my phone thanks to this.

Anyone can give me a help?

Thanks

Seb


Is it possible to have the url link of the .zip file that you had? For the update, I think it depends on the nature of the zip file. Is this an OTA update? Or an archive that contains a flash program and a firmware?
 
blackview_admin
Posts: 5755
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Sat Dec 08, 2018 10:42 pm

Sebus wrote:
Hello,

I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called :

SP Multiportflashdownloadproject.exe

The document is written in chinese and i don't really understand how to update my phone thanks to this.

Anyone can give me a help?

Thanks

Seb


Please check this, as it will work in the same way.
viewtopic.php?f=192&t=319505

Please don't go off topic here. This thread is about the microphone issue.
 
Neo5711
Posts: 4
Joined: Mon Nov 05, 2018 11:38 pm

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Fri Dec 14, 2018 8:08 pm

Are there any updates on the status of the microphone fix?  I am unable to update to the most recent build for some reason so I'm still on build V1.0_20180827.  Could that be part of the microphone issue?
 
Sebus
Posts: 6
Joined: Fri Jul 20, 2018 11:19 am

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Sat Dec 15, 2018 6:15 pm

blackview_admin wrote:
Sebus wrote:
Hello,

I get the same default, and contacted the after-sale service directly. I get an answer asking me to update my phone with a zip file, and thanks to a program called :

SP Multiportflashdownloadproject.exe

The document is written in chinese and i don't really understand how to update my phone thanks to this.

Anyone can give me a help?

Thanks

Seb


Please check this, as it will work in the same way.
viewtopic.php?f=192&t=319505

Please don't go off topic here. This thread is about the microphone issue.

Exactly,... i have exactly the same problem : microphone issue!
Thanks for the link, it think it will help me, do this during the week.
jdjo434 wrote:
Is it possible to have the url link of the .zip file that you had? For the update, I think it depends on the nature of the zip file. Is this an OTA update? Or an archive that contains a flash program and a firmware?

What's an OTA update? i get an archive with several files in it. don't know more. I'll follow the tutorial and gave a feedback here.
 
blackview_admin
Posts: 5755
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Sat Dec 15, 2018 7:28 pm

Neo5711 wrote:
Are there any updates on the status of the microphone fix?  I am unable to update to the most recent build for some reason so I'm still on build V1.0_20180827.  Could that be part of the microphone issue?

Tech team is aware, a fix will come with future updates.
 
blackview_admin
Posts: 5755
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Sat Dec 15, 2018 7:30 pm

Sebus wrote:
What's an OTA update? i get an archive with several files in it. don't know more. I'll follow the tutorial and gave a feedback here.

Here some infos about ota updates:
https://www.google.com/search?q=ota+upd ... e&ie=UTF-8
  • 1
  • 3
  • 4
  • 5
  • 6
  • 7

Who is online

Users browsing this forum: No registered users and 1 guest