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Neville
Topic Author
Posts: 143
Joined: Wed Aug 16, 2017 7:36 pm

Re: [TRACKED] Active Noise Cancellation faulty / microphone problem?

Fri Jul 05, 2019 3:24 am

Found the problem...it is definitely the coding for the Active Noise Cancellation system (Accessible through Phone App, three dots menu/Settings/Accessibility).

When you turn that system OFF, the problem appears to go away, but the phone does NOT save the setting when it is turned off - it reverts back to a default of Noise Reduction turned ON.

So you have to remember to turn Noise Cancellation off every time you restart the phone. Which is not a good solution.

This explains why people who turn Noise Reduction off are reporting the return of the problem later on. It comes back when you restart the phone.
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