Page 1 of 1

compass not working

Posted: Thu Jul 04, 2019 8:57 pm
by zsome
My phone's compass doesn't working ...
I've read that I need to disable the PTT to fix this issue!
But this advice was for the 5500pro ...
What can I do ?

Re: compass not working

Posted: Fri Jul 05, 2019 8:35 am
by blackview_admin
Hi there! First thing to do is performing a factory reset from the recovery menu, as showed here:

If this can't solve your issue, that mean that your gps module is faulty. In this case you'll have to contact your seller to have your phone repaired\replaced under warranty.