Guys, showing videos and things won't make reality as you want it to be.
Every single FALL or SHOCK is different from others. The phone can survive car wheels, but can also get broken falling from your pokets.
As i told before, being rugged, unfortunately, doesn't mean that the phone will be out of the physical laws and the MANY variables behind them.
''Rugged" means that it has better CHANCE to survive to a fall or a shock. A CHANCE is not a FACT.
User damage doesn't get usually covered by warranty, except specific insurances about it (managed, by the way, by your seller). That's how the world behaves.
Said that, i linked you a replacement screen. If you can't replace the broken one with the new one, you can always commission this task to any phone repair center near where you live.
Just as a note, as stated everywhere, the BV5800Pro is equipped with a REAL gorilla glass 3 display.
Guys, no one substituted a much cheaper screen to the one promised in advertising. I know that you are upset, but please stop dreaming about cospiracy......and keep yourself grounded.
We are responsible for our products construction, but can't be for every single variable you throw at them.