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jonathangroves
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Posts: 2
Joined: Thu Sep 20, 2018 12:37 pm

BV5800 Custom APN Settings

Thu Sep 20, 2018 12:58 pm

I have three BV5800 devices. They came with Android 8.1.
I need to change the APN settings to make them work with our carrier's network.
But the APN settings only show pre-configured options and there is no "Add" nor "+" button.
If I long press on an existing APN configuration the settings are grey and I cannot change them.

Our carrier has suggested downgrading to Android 8.0.

Will this help?

Do you have a ROM image which would let us keep the same functionality?

Thanks.
 
blackview_admin
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Re: BV5800 Custom APN Settings

Thu Sep 20, 2018 11:25 pm

Forwared such issue to the tech team.
It looks like a common issue with Android 8.1:
https://www.google.it/search?q=android+ ... gs&ie=&oe=
 
MRUK
Posts: 39
Joined: Fri May 18, 2018 2:29 am

Re: BV5800 Custom APN Settings

Fri Sep 21, 2018 1:53 am

Maybe give the carrier a call and tell them you are on stock Android and to send you the APN wirelessly.
Iv done it with my carrier a few times.
 
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jonathangroves
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Posts: 2
Joined: Thu Sep 20, 2018 12:37 pm

Re: BV5800 Custom APN Settings

Fri Sep 21, 2018 12:12 pm

Thanks, @blackview_admin and @MRUK.

My carrier suggested I root the device and follow a series of commands using a cable connected to the PC. I'm not interested in rooting a device belonging to my customer.

I understand this is indeed an issue with Android 8.1 - hence my question about if 8.0 is available...

Thanks, guys...
 
blackview_admin
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Re: BV5800 Custom APN Settings

Sun Sep 23, 2018 12:22 am

Unfortunately a downgrade to Android 8.0 isn't possibile.
 
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LilYoda
Posts: 6
Joined: Sun Sep 09, 2018 3:05 pm

Re: BV5800 Custom APN Settings

Thu Nov 29, 2018 12:47 pm

This is strange. I just checked on mine, and the + button appears.
Screenshot_20181129-134446.png
Screenshot_20181129-134446.png (52.51 KiB) Viewed 53 times


The settings can be modified
Screenshot_20181129-134452.png
Screenshot_20181129-134452.png (55.8 KiB) Viewed 53 times


Here is software version. I'm using a stock 5800Pro, just regular updates over the air
Screenshot_20181129-134257.png
Screenshot_20181129-134257.png (152.63 KiB) Viewed 53 times
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blackview_admin
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Re: BV5800 Custom APN Settings

Sat Dec 01, 2018 4:19 am

thanks for your feedback!

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