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Return of faulty phone

Posted: Thu Mar 21, 2019 8:29 am
by Printerman

I purchased an A20 Pro from Amazon and it the touch screen has become faulty, top left area not responding.

It states in the listing it has a 12 month warranty but this is out of the Amazon 30 day return policy.

I've contacted the email ( on the Amazon listing for support but received no response.

Amazon are telling me to contact the manufacturer directly! Can anyone help me with this or am i left with a 3 month old faulty phone i cant return?


Re: Return of faulty phone

Posted: Mon Mar 25, 2019 4:03 pm
by blackview_admin
Hi there!
Unfortunately the seller is the only one who manages warranty terms.