TALIBELHODAGHANI wrote:my micro sd works perfectly on my other smartphones and my computer and my sim works perfectly with my other smartphones too
and my A20 was bought from your website so you are the reseller and i tried to contact you via email then paypal dispute and then no answer
so what do you plan to do with my useless smartphone?
Gimlet wrote:I am having exactly the same problem with my 9500 bought from the Blackview web site that has just arrived.
Two different SIM cards on two different networks not recognised in either of the SIM slots and memory not recognised.
I've sent an email to Kelly about it.
Gimlet wrote:All fixed and working now!
I did a factory reset with the cards still in place and when I came back to it the card was active and asking to download settings before I even picked it up.
So simple solution- factory reset with cards in place!
I did try a factory reset earlier just to restart the normal installation but that was done with the cards out and didn't help.