Blackview User Forum

 
Febius
Topic Author
Posts: 1
Joined: Mon Apr 08, 2019 5:58 pm

Rear camera and torch aren't working

Mon Apr 08, 2019 6:06 pm

Hello,
As title every camera app doesn't have the option to switch to rear camera
(front camera is set as default and cannot switch it) and the torch
stopped to work.
I've already tried factory reset, my settings are:
O.S                       Android 8.1.0
Baseband             MOLY.LR12A.R2.MP.V48.12
Kernel                   4.4.95+
Build                      Blackview_P10000Pro_V1.1_20181031
What can i do?
 
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blackview_admin
Posts: 6776
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Rear camera and torch aren't working

Wed Apr 10, 2019 10:09 pm

Hi there! It looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty, as he is the only one who manages warranty terms.
 
User avatar
jaja
Posts: 38
Joined: Mon May 28, 2018 6:05 pm
Location: France

Re: Rear camera and torch aren't working

Thu Apr 11, 2019 9:01 am

Hi !

you haven't got a camera icon to the middle top of camera default soft ?
regards
jaja

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