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Cypryan
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The screen won't turn off after the 30 seconds after the last update.

Fri Jan 11, 2019 9:27 am

Hello! I have some problem with mi BV P10000 pro after last update. The back virtual buton work after i press'it 2,3 times,the homme button don't work , and the display don't close after the 30 seconds and rest active ,draining the batery. I need a solution!!! Thank you!
 
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Re: The screen won't turn off after the 30 seconds after the last update.

Sat Jan 12, 2019 3:45 pm

Please perform a factory reset booting the phone on recover mode: viewtopic.php?f=192&t=334922

Performing a factory reset after each update is highly recommended.
 
Cypryan
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Re: The screen won't turn off after the 30 seconds after the last update.

Sun Jan 13, 2019 9:18 am

If i make a factory reset booting the device in recovery mode i lose everithing from my phone?
 
Cypryan
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Re: The screen won't turn off after the 30 seconds after the last update.

Sun Jan 13, 2019 12:37 pm

I reeded the post and i tried the reboot in recovery mode ,but do not work for mi,that menu. The phone rest in no comand screen and not hapend nothing. Any solutions?
 
Cypryan
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Posts: 9
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Re: The screen won't turn off after the 30 seconds after the last update.

Sun Jan 13, 2019 12:44 pm

I observed that the timmer for the display (30seconds) work's only when the phone is recarging .
 
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Re: The screen won't turn off after the 30 seconds after the last update.

Sun Jan 13, 2019 5:02 pm

Cypryan wrote:
If i make a factory reset booting the device in recovery mode i lose everithing from my phone?

Factory reset = total wipe. So yes, you'll have to backup your stuff before doing that!
 
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Re: The screen won't turn off after the 30 seconds after the last update.

Sun Jan 13, 2019 5:04 pm

Cypryan wrote:
I reeded the post and i tried the reboot in recovery mode ,but do not work for mi,that menu. The phone  rest in no comand screen and not hapend nothing. Any solutions?

Please follow carefully what has been stated in such link. 
Pay more attention to this: in the "no command" screen, press and HOLD Power button, then, without releasing such button, press ONLY ONCE the Volume+ button. Now release the Power button. 
 
Cypryan
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Re: The screen won't turn off after the 30 seconds after the last update.

Mon Jan 14, 2019 2:24 pm

I have done the factory resset ,like in the description , but the problems is the same. The timmer for the display don't work . if i put something in the USB port ,like the otg cable ,or if the phone is on charging the timer works just fine. Probably the charging board is damaged because sometimes when ai put the cable in the USB port the phone is not charging.
 
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Re: The screen won't turn off after the 30 seconds after the last update.

Tue Jan 15, 2019 11:53 pm

For the display timer issue, did you try to edit the shutdown timer under settings -> display?
 
Cypryan
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Re: The screen won't turn off after the 30 seconds after the last update.

Wed Jan 16, 2019 8:21 pm

Yes! The timmer works only when is something in the usb port,otherwise the timmer is not working.

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