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R123
Topic Author
Posts: 13
Joined: Wed Apr 11, 2018 7:07 am

Bug on bv 10000 pro

Mon Oct 15, 2018 10:27 pm

Hi

I bought a new phone and there is a small bug, when the phone is turned on, and asks for code the keyboard never shows up, for me to dial up the code.... The solution is to go to emergency call and then turn back to original menu, after that keyboard will show up and allow us to put the code to start the phone
 
blackview_admin
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Re: Bug on bv 10000 pro

Tue Oct 16, 2018 11:06 am

Never heard about that on this device. Please perform a factory reset and check again just after that.
 
R123
Topic Author
Posts: 13
Joined: Wed Apr 11, 2018 7:07 am

Re: Bug on bv 10000 pro

Tue Oct 16, 2018 12:37 pm

Hi administrator, did that and it still the same, forgot to mention that the phone came with android 8.1.

Thank you
 
blackview_admin
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Re: Bug on bv 10000 pro

Fri Oct 19, 2018 12:54 am

Where did you buy your phone?
 
R123
Topic Author
Posts: 13
Joined: Wed Apr 11, 2018 7:07 am

Re: Bug on bv 10000 pro

Mon Oct 22, 2018 5:15 am

I bought it new on ebay, and it came from UK seller
 
Drambuss
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Joined: Fri Sep 28, 2018 3:15 pm

Re: Bug on bv 10000 pro

Mon Oct 22, 2018 4:18 pm

Hello, l had the same problem. It is if you have the SIM security lock turned on.
 
blackview_admin
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Re: Bug on bv 10000 pro

Mon Oct 22, 2018 11:08 pm

Drambuss wrote:
Hello, l had the same problem. It is if you have the SIM security lock turned on.

Just disable it and the bug will disappear ;) thanks for the feedback!
 
R123
Topic Author
Posts: 13
Joined: Wed Apr 11, 2018 7:07 am

Re: Bug on bv 10000 pro

Sun Oct 28, 2018 8:22 pm

Ok thanks guys :)
 
R123
Topic Author
Posts: 13
Joined: Wed Apr 11, 2018 7:07 am

Re: Bug on bv 10000 pro

Fri Nov 16, 2018 11:51 am

Hi admin

Just want to say that latest update removed this bug... Thank you Blackview
 
blackview_admin
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Re: Bug on bv 10000 pro

Fri Nov 16, 2018 7:42 pm

R123 wrote:
Hi admin

Just want to say that latest update removed this bug... Thank you Blackview

;)

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