Blackview User Forum

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Joined: Wed Sep 12, 2018 3:56 pm

Keeps Attempting to re-establish connection when live streaming

Wed Sep 12, 2018 4:54 pm

Hello, I've had my Blackview P10000 Pro a few months now or so.  I was wondering if someone from Blackview could help with a particular issue?  Basically I like live streaming using my Blackview smartphone to do live stream, while doing live streams my connection and broadcasting seems fine, but when I join someone else's livestream to watch the person or double up on cam to cam my phone keeps saying in white letters with a red back ground saying '' Attempting to re-establish connection ''  Can anyone tell me why this happens and how to fix it?   I use fibre broadband at my mums home and my home I have fibre broadband its very fast.  I have a wileyfox smartphone I use also for live streaming and pairing up with people on live streams cam to cam and never has any issues.  it's only when I use my black view P10000 Pro this issue happens with!     I live in Ashton-under-lyne, near Manchester, England ( UK )   I have tried clearing cache, turning wifi on and off using router, switching off wifi connection on my phone on and of,, restarting phone still no fix when I do it.   

Hope Blackview can help me.  
Posts: 6609
Joined: Mon Aug 17, 2015 3:30 am

Re: Keeps Attempting to re-establish connection when live streaming

Thu Sep 13, 2018 9:57 pm

Hi there, it looks like your app get limited by power saving features. Please disable battery optimization settings for such app, and put your phone in "high perfomance battery mode" if possible ;)

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