Blackview User Forum

 
NYC718
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Joined: Fri Aug 10, 2018 1:21 pm

Blackview P10000 Pro does not work in New York

Fri Aug 10, 2018 1:42 pm

I'm a t-mobile customer here in New York City, I bought 3 blackview phones for my family waited almost three months to get the phones. Long story/ short they don't work in the United States with t-mobile. not only on 4g but also 2g. So basically I have 3 expensive paper weight's that I waited months to get.
 
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Re: Blackview P10000 Pro does not work in New York

Fri Aug 10, 2018 6:24 pm

Bands compatibility is written every where. You should have read the specs with more attention. By the way, you can contact your seller to have a refund. ;)
 
NYC718
Topic Author
Posts: 2
Joined: Fri Aug 10, 2018 1:21 pm

Re: Blackview P10000 Pro does not work in New York

Fri Aug 17, 2018 12:38 pm

I did read the specs and contacted t-moble before buying them the agent I spoken to said the bands are within there network and should work. The only thing that worked some of the time was text. Could not receive or make calls without it dropping in seconds and no data connection at all.
 
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Re: Blackview P10000 Pro does not work in New York

Fri Aug 17, 2018 5:01 pm

Unfortunately T-Mobile agents know nothing about (our) phones.

Proof, just googled:
https://www.kimovil.com/en/frequency-ch ... p10000-pro

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