Blackview User Forum

 
luis.wizzard.silva
Topic Author
Posts: 5
Joined: Tue Jun 12, 2018 9:28 pm

blackview p10000 pro 4g phablet

Tue Jun 12, 2018 11:29 pm

Dear support:
I am very interested in your phone blackview p10000 pro 4g phablet, but I have some concerns about it. Because there are not much information (or none at all) about it here in Portugal, if I may, I would like to ask some questions about it:
Is it compatible with Portuguese operators (I need dual sim with operators MEO and NOS)?
Are the apps compatible with EU/Portugal apps?
IS the charger compatible with Portuguese electricity?
Will it be possible to have updates to the phone in Portugal?
IS there any kind of support in Portugal in case of any phone malfunction?
Where can I buy it without usinge paypal or credit card (with paysafecard, for instance)?
In case of sending it to Portugal, will I have to pay customs something, or is there anywhere I can buy it in Portugal?
I'm sorry for the many questions or if some of them are silly questions. 
Hopping to hear from you soon, kind regards,
Luís Silva
 
blackview_admin
Posts: 5235
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: blackview p10000 pro 4g phablet

Fri Jun 15, 2018 11:42 am

The phone supports Portugal bands, as you can see from this link:
https://www.kimovil.com/en/frequency-ch ... p10000-pro

Apps, charger and updates are fully compatible with your country ;)

Your seller will honor warranty terms, so he will care about possibile problems/repairs/refund. Because of that, i reccomend to choose a trusted seller on a trusted platform.
For direct support near Portugal you can also contact:

LUCKYARN EUROPE S.L.
ADD: Valls d’Andorra 2, 2º 1ª08930
San Adrián de Besós, Barcelona, Spain


Amazon has the best customer service in Europe, have a look at it ;)
https://www.amazon.es/s/ref=nb_sb_noss_ ... rds=p10000
 
luis.wizzard.silva
Topic Author
Posts: 5
Joined: Tue Jun 12, 2018 9:28 pm

Re: blackview p10000 pro 4g phablet

Mon Jun 18, 2018 9:51 pm

Thank you for your answer. I really need to think this through :)
 
pauloastro
Posts: 1
Joined: Sat Aug 26, 2017 5:31 pm

Re: blackview p10000 pro 4g phablet

Tue Jul 10, 2018 12:10 pm

Olá Luis,
I'm from Portugal too, and I have been using blackview smartphones for most 2 years now. I have a BV6000 for me a P2 lite for the wife, and a A7 pro as a GPS tool for my campany. 
As blackview_admin suggested, and based on my experience, amazon (ES or UK) are the best places to buy blackview phones. I only buy from official sellers like Blackview Global or products that are Fulfilled(UK)/gestionado(ES) by Amazon. But still amazon customer service is very good. After some months of use I add returned 2 blackview phones due probably to hardware problems with no stress. The [font=-apple-system, Helvetica Neue, Helvetica, sans-serif]customer service was so good that I bought blackview phones again.[/font]

Good look with your next phone,
Paulo.
 
luis.wizzard.silva
Topic Author
Posts: 5
Joined: Tue Jun 12, 2018 9:28 pm

Re: blackview p10000 pro 4g phablet

Fri Sep 07, 2018 11:21 pm

Thank you, Paulo. I already bought my blackview phone. Best phone I ever had.All they advertise about it, it is true!
Cumprimentos,
Luís

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