Blackview User Forum

 
bigmacdaddy
Posts: 2
Joined: Wed Jan 16, 2019 12:39 pm

Re: photo focusing issue

Wed Jan 16, 2019 12:44 pm

Just to add to this, my issue doesn't seem to be limited to a particular range; all autofocus functionality is not working. Manual focus works correctly, but in apps that do not allow manual focus this prevents any images from being taken (eg: in Google Pay the device is unable to focus on barcodes or QR codes, and there is no option to manually do so. I'm pretty sure this was working when I first bought the phone in October last year so not sure what has caused it to stop since then? I've tried carrying out a factory reset but this didn't help unfortunately.
 
GrunHerz
Posts: 7
Joined: Sun Sep 23, 2018 5:09 pm

Re: photo focusing issue

Thu Jan 17, 2019 6:39 pm

They have a Tech team?

Or just too much phone models...
 
blackview_admin
Posts: 6154
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: photo focusing issue

Thu Jan 17, 2019 7:49 pm

GrunHerz wrote:
They have a Tech team?

Or just too much phone models...

Many phone models won't help tech team releasing software updates sooner, unfortunately :(
 
bigmacdaddy
Posts: 2
Joined: Wed Jan 16, 2019 12:39 pm

Re: photo focusing issue

Wed Feb 06, 2019 1:56 pm

Bizarrely the auto-focus function has risen from the grave on my device - no updates or changes made that I am aware of but I'm not complaining in any case!

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