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Vince10000pro
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Posts: 8
Joined: Sat Jun 09, 2018 9:57 am

photo focusing issue

Mon Jun 11, 2018 2:27 pm

Hi,
I got my new phone few days ago. I came from a bv7000 a very good product.  After the first start it upgade via ota to P10000_Pro_Blackview_V1.2_20180124_20180507-1851 rom.
and then I have done a factory reset.
Now I have problems focusing nearest target with the camera app. I tried also with open camera app trying to use the macro option but It can't focus.
can you confirm me tha it isn't a email browser on this rom?
It is very important to take snap with camera to small labels like serial number and anything else like it. also the embedded function of qr code reader has meny problems to focusing the target.
help me please

My current ROM ver :  P10000_Pro_Blackview_V1.2_20180124_20180507-1851

Please help somebody

thank you
 
blackview_admin
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Re: photo focusing issue

Mon Jun 11, 2018 3:33 pm

Can you manually focus on target tapping on display or manually setting the focus range?
 
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Vince10000pro
Topic Author
Posts: 8
Joined: Sat Jun 09, 2018 9:57 am

Re: photo focusing issue

Mon Jun 11, 2018 8:12 pm

Taping the display it can't focus well... Now I Try to do an avi .....
How can I set the manual focus?
Thanks
 
blackview_admin
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Re: photo focusing issue

Tue Jun 12, 2018 11:43 am

if you use Opencamera app, you can find such manual focus settings.
 
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Vince10000pro
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Posts: 8
Joined: Sat Jun 09, 2018 9:57 am

Re: photo focusing issue

Thu Jun 14, 2018 7:00 am

In OpenCamera app isn't possible to operate a manual focusing. It has the same problems: it can focusing targets after 40 cm ; all the targets between the device and 40 cm aren't focused.
 
 
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Vince10000pro
Topic Author
Posts: 8
Joined: Sat Jun 09, 2018 9:57 am

Re: photo focusing issue

Thu Jun 21, 2018 10:56 am

Still no focusing between 0 and 40 cm. I tryied to apply your link (open camera) but it says ....not supported on all devices....
It is very important on this taget devices to do quick qr code or bar code scan in all enviroments and job scenarios.
Is there any official patch only for the camera or a newest rom to repair this issue (and with a mail client native we hope)?
have a look at this video....

 
 
blackview_admin
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Re: photo focusing issue

Sat Jun 23, 2018 2:00 am

Can any body else confirm such issue?
 
Jimiest
Posts: 7
Joined: Fri Jun 15, 2018 9:58 am

Re: photo focusing issue

Mon Jun 25, 2018 4:09 pm

blackview_admin wrote:
Can any body else confirm such issue?

Yes, i can´t focus on manual mode... :(
 
blackview_admin
Posts: 5330
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Re: photo focusing issue

Tue Jun 26, 2018 1:21 pm

Forwarded that to the tech team.

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