Blackview User Forum

 
lopo
Topic Author
Posts: 1
Joined: Sat Jun 23, 2018 3:35 pm

Cannot access Media on mobile from Windows 10 PC

Sat Jun 23, 2018 3:40 pm

Already checked that MTP mode is on.
 
blackview_admin
Posts: 4961
Joined: Mon Aug 17, 2015 3:30 am
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Re: Cannot access Media on mobile from Windows 10 PC

Sun Jun 24, 2018 12:13 am

Please perform a factory reset and try again.
When you plug it on your pc, on the phone display (or drop down menu) you'll be prompted to chose how to connect to your pc. Tap on data transfer and everything will work smoothly!

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