Blackview User Forum

 
rajganesh.b
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Posts: 3
Joined: Mon Jul 16, 2018 8:02 am

Blackview BV 9000 Volume down button problem!

Mon Jul 16, 2018 9:08 am

Hi,
      I have a blackview BV 9000 mobile for which the volume down button is not working. Only volume up button is working. Can you guide me to any customer care center at Chennai-India?
 
blackview_admin
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Re: Blackview BV 9000 Volume down button problem!

Wed Jul 18, 2018 8:43 am

 
rajganesh.b
Topic Author
Posts: 3
Joined: Mon Jul 16, 2018 8:02 am

Re: Blackview BV 9000 Volume down button problem!

Wed Jul 18, 2018 11:22 am

Dear Admin,
                     There is no one from India. How can i resolve it myself? Can you guide me with any resolution?
 
blackview_admin
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Re: Blackview BV 9000 Volume down button problem!

Fri Jul 20, 2018 8:11 am

rajganesh.b wrote:
Dear Admin,
                     There is no one from India. How can i resolve it myself? Can you guide me with any resolution?

You have 2 choiches:
1) Contact your seller to have you device officially replaced/repaired under warranty.
2) Buy a case+buttons replacement from aliexpress https://it.aliexpress.com/wholesale?catId=0&initiative_id=SB_20180720000950&SearchText=bv9000+case+replacement  
and let some unofficial repair centre replace it. With this option, you could void the warranty of your device.

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