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Gibbo
Topic Author
Posts: 2
Joined: Tue Apr 03, 2018 10:09 pm

BV9000 Won't make or receive calls

Tue Apr 03, 2018 10:24 pm

Hi, I have purchased 2 x BV9000 phone and both are experiencing the same problem.

Neither phone will make or receive phone calls.

Both phones are connected to a 4G Network, they can receive cellular data and can send and receive MMS & SMS.

Can you please advise what problem would be preventing the phones making or receiving voice calls?

Thanks, Gibbo
 
blackview_admin
Posts: 4946
Joined: Mon Aug 17, 2015 3:30 am
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Re: BV9000 Won't make or receive calls

Wed Apr 04, 2018 3:37 am

hello,
please tell us your firmware version and we will report it to the tech team.
btw, how did it happen? any updates?
 
Gibbo
Topic Author
Posts: 2
Joined: Tue Apr 03, 2018 10:09 pm

Re: BV9000 Won't make or receive calls

Wed Apr 04, 2018 5:32 am

I have found the problem.

Australia's main mobile network is Telstra and their 3G network is 94% covered with B5 850MHz which isn't supported by the BV9000.

Do not buy BV9000 for use in Australia !
 
blackview_admin
Posts: 4946
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Re: BV9000 Won't make or receive calls

Sat Apr 14, 2018 12:05 pm

Thanks for your feedback!

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