Blackview User Forum

 
inzone
Topic Author
Posts: 13
Joined: Tue Feb 20, 2018 5:47 am

BV9000 loudspeaker problems

Fri Mar 09, 2018 4:03 am

I have a new BV9000 that has "out of box" a faulty hands free microphone. Please advise how I can purchase a replacement as I get no response when using the Contact form on your website.
 
blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9000 microphone problems

Fri Mar 30, 2018 10:00 am

hello,
you can purchase it on the platform like Aliexpress.
hope it can help.
thx.
 
inzone
Topic Author
Posts: 13
Joined: Tue Feb 20, 2018 5:47 am

Re: BV9000 microphone problems

Fri Apr 06, 2018 1:12 am

Can you be more specific as to where I might purchase a replacement microphone, as not of the vendor I have contacted on Aliexpress can supply?
 
blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9000 loudspeaker problems

Sat Apr 14, 2018 12:04 pm

You can find it here:
https://www.aliexpress.com/item/Origina ... autifyAB=0

Unfortunately i can't find a single speaker replacement... but you can get it from the link above.
 
inzone
Topic Author
Posts: 13
Joined: Tue Feb 20, 2018 5:47 am

Re: BV9000 loudspeaker problems

Sat Apr 21, 2018 6:59 am

I am not looking for a speaker, I want a microphone. Can you please advise where I can get one from? The phone is under warranty so you should be able to provide one.
 
blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9000 loudspeaker problems

Sun Apr 22, 2018 1:01 am

inzone wrote:
I am not looking for a speaker, I want a microphone. Can you please advise where I can get one from? The phone is under warranty so you should be able to provide one.


Our official Aliexpress store should be able to help you properly. Please contact it.
https://blackview.aliexpress.com/store/ ... 47a0Qbxf4J

Please remember that for warranty you'll have to contact your seller ;)
 
inzone
Topic Author
Posts: 13
Joined: Tue Feb 20, 2018 5:47 am

Re: BV9000 loudspeaker problems

Tue Apr 24, 2018 6:38 am

Unfortunately the seller does not respond to requests for warranty service, so your suggestion is unhelpful.
 
blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9000 loudspeaker problems

Tue Apr 24, 2018 8:43 am

inzone wrote:
Unfortunately the seller does not respond to requests for warranty service, so your suggestion is unhelpful.


Sad to read that, very bad seller, definitely.
 
inzone
Topic Author
Posts: 13
Joined: Tue Feb 20, 2018 5:47 am

Re: BV9000 loudspeaker problems

Wed Apr 25, 2018 2:48 am

Thank you fopr your feigned sympathy. What are you going to do to help me obtain the parts needed to fix this phone under warranty?
 
blackview_admin
Posts: 4688
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9000 loudspeaker problems

Wed Apr 25, 2018 8:29 am

inzone wrote:
Thank you fopr your feigned sympathy. What are you going to do to help me obtain the parts needed to fix this phone under warranty?


As i posted before, feel free to contact OUR official Aliexpress store, wich will surely help you properly:
https://blackview.aliexpress.com/store/ ... 47a0Qbxf4J

Who is online

Users browsing this forum: No registered users and 1 guest