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PeterChanEx
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Posts: 17
Joined: Tue May 15, 2018 1:47 am

Alarm not ringing in the morning

Thu Jun 14, 2018 11:28 pm

I recently purchased a P6000 and encountered a few little problems, one of which is causing a bit more problems than others.
When I first got the phone, the alarm clock was not ringing at all, leading me to miss my wake up time and late for work etc.
Fiddled around a little bit with the notifications etc, now I finally got my 6:15am alarm working, however, I also have a 6:30 alarm (in case I shut off the first one), but when I woke up this morning, the 6:30 alarm did not go off, but rather, only having a notification saying missed alarm. I'm 100% sure that the alarm did not go off, so that means there must have been some issue with the software.

Raising this as a concern for not only P6000, but for all Blackview phones, to shift your focus away from the hardware for a moment, and concentrate your investment into the software.
I see a lot more problems being raised with the software rather than the hardware, please look into the softwares of your smartphones and bring in excellent new fixes soon.
A fan of Blackview based in Australia.
All my posts are purposed to help provide feedback to make Blackview better.
 
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blackview_admin
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Re: Alarm not ringing in the morning

Fri Jun 15, 2018 11:19 am

Can you please perform a factory reset and report back? 
In own also a P6000, and never had such problem!
 
PeterChanEx
Topic Author
Posts: 17
Joined: Tue May 15, 2018 1:47 am

Re: Alarm not ringing in the morning

Sun Jun 17, 2018 11:47 pm

blackview_admin wrote:
Can you please perform a factory reset and report back? 
In own also a P6000, and never had such problem!

Hi,
If I perform a factory reset, will I lose all my data and applications I have?
A fan of Blackview based in Australia.
All my posts are purposed to help provide feedback to make Blackview better.
 
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blackview_admin
Posts: 6718
Joined: Mon Aug 17, 2015 3:30 am
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Re: Alarm not ringing in the morning

Mon Jun 18, 2018 7:48 am

PeterChanEx wrote:
blackview_admin wrote:
Can you please perform a factory reset and report back? 
In own also a P6000, and never had such problem!

Hi,
If I perform a factory reset, will I lose all my data and applications I have?

Yes, do a backup!

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