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blackview_admin
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Re: [TRACKED] problem with the fix gps

Mon May 28, 2018 9:05 am

i can confirm such issue also on my device. Tech team is aware, a fix will come.
 
PeterChanEx
Posts: 17
Joined: Tue May 15, 2018 1:47 am

Re: [TRACKED] problem with the fix gps

Mon Jun 25, 2018 2:47 am

Hi there, just wondering if you can provide any update on this?
My GPS seems to be in a little trouble too, all red, no green at all.
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A fan of Blackview based in Australia.
All my posts are purposed to help provide feedback to make Blackview better.
 
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blackview_admin
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Re: [TRACKED] problem with the fix gps

Tue Jun 26, 2018 8:07 am

A software update may improve the GPS fix a bit.
 
PeterChanEx
Posts: 17
Joined: Tue May 15, 2018 1:47 am

Re: [TRACKED] problem with the fix gps

Wed Jun 27, 2018 7:16 am

blackview_admin wrote:
A software update may improve the GPS fix a bit.

My phone is already fully up to date.
When I choose "device only" in location service mode, it cannot locate me.
This to me means that the GPS/GLONASS is not functioning.

Can you please advise how this can be fixed, or is it a malfunction device?
A fan of Blackview based in Australia.
All my posts are purposed to help provide feedback to make Blackview better.
 
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blackview_admin
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Re: [TRACKED] problem with the fix gps

Wed Jun 27, 2018 7:35 pm

blackview_admin wrote:
i can confirm such issue also on my device. Tech team is aware, a fix will come.

Just read above..
 
GIGNgeronimo
Posts: 3
Joined: Fri Apr 13, 2018 10:56 am

Re: [TRACKED] problem with the fix gps

Sun Oct 28, 2018 9:36 am

Hello,

Do you have some new for the GPS bug ?
Thanks.
 
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blackview_admin
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Re: [TRACKED] problem with the fix gps

Mon Oct 29, 2018 9:08 pm

GIGNgeronimo wrote:
Hello,

Do you have some new for the GPS bug ?
Thanks.

Issue has been forwarded to the tech team. They are working on it.
 
millot81
Topic Author
Posts: 3
Joined: Wed Feb 21, 2018 10:36 am

Re: [TRACKED] problem with the fix gps

Fri Dec 28, 2018 12:26 pm

hello I reported the problem there are already eight months and still no solutions found you say that your teams are working on it but eight months that's a lot so I would not buy blackview phones it's a shame
 
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blackview_admin
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Re: [TRACKED] problem with the fix gps

Sat Dec 29, 2018 11:04 pm

I'm very sorry to read about this delay, but tech team is very busy and working to many different phone models at the same time.
 
AERO
Posts: 38
Joined: Sat Jul 02, 2016 3:20 pm

Re: [TRACKED] problem with the fix gps

Fri Aug 09, 2019 12:41 pm

blackview_admin wrote:
I'm very sorry to read about this delay, but tech team is very busy and working to many different phone models at the same time.

Yes, maybe you should hire new people.  ;)

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