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alfredoproma
Topic Author
Posts: 8
Joined: Fri Mar 23, 2018 1:14 pm

Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Fri Nov 16, 2018 6:23 am

Hello ,
after updating my bv9000pro to android 8.0 hours or I had fingerprint problems, that is, unlocking the fingerprint phone works correctly, while apps that worked with the fingerprint as login or confirmation have stopped working.
I have checked the settings and the feature enable footprint for the app is active.

can you help me and give a solution?

thank you
alfredo
 
blackview_admin
Posts: 6466
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Wed Nov 21, 2018 2:20 am

Please perform a factory reset and report back if your issue gets solved.
 
alfredoproma
Topic Author
Posts: 8
Joined: Fri Mar 23, 2018 1:14 pm

Re: Bv9000 pro after update to android 8.0 noto work fingerprint forma app

Sat Nov 24, 2018 9:25 am

Ok after  reset factory fingerprint go .
TY

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