Blackview User Forum

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Posts: 2
Joined: Wed Mar 14, 2018 9:43 am

[In Progress] Problem with the camera

Mon Apr 23, 2018 10:26 pm

Hello, I have a problem with the camera: autofocus no longer works and the application "camera" bug often resulting in a black screen. Required to restart the phone. I tried a total reset of the phone, same problem. The phone has the latest OTA update.
Posts: 6256
Joined: Mon Aug 17, 2015 3:30 am

Re: Problem with the camera

Thu Apr 26, 2018 5:50 pm

- Please tell me which firmware version you are using exactly. You will find it at Settings > About phone > Wireless Update > Current. I will need the whole name.
- Do you have the same issue when you try to use other camera apps like "open camera"?

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