Blackview User Forum

 
mha30
Topic Author
Posts: 1
Joined: Sun Feb 11, 2018 7:47 am

[Answered] Shuttingdown and Dont Power on again

Sun Feb 11, 2018 8:16 am

hello admin
I just got my new BV9000Pro 2 week ago,last night my device's battery was empty and shutting down , after that couldn't power on again, when connected to charger red LED is on but devise don't power on.
by cable connected device to laptop , but didn't work too.
 
blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: [Answered] Shuttingdown and Dont Power on again

Mon Feb 12, 2018 3:03 pm

Place the phone on the original cable and charger for 24 hours. Try to start it with pressing power for 10 seconds.
 
97gérard216
Posts: 63
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: [Answered] Shuttingdown and Dont Power on again

Mon Feb 12, 2018 5:17 pm

Hello,
by mha30 » Sun Feb 11, 2018 4:16 am
hello admin
I just got my new BV9000Pro 2 week ago,last night my device's battery was empty and shutting down , after that couldn't power on again, when connected to charger red LED is on but devise don't power on.
by cable connected device to laptop , but didn't work too.


Test your BV9000 pro with AnTuTu V7.0.4, then "My device" and check the battery capacity is: 4180 mAh or 1000 mAh? For information, read post "Capacity battery BV9000 Pro"
 
shokr
Posts: 22
Joined: Sat Jan 27, 2018 7:50 am

Re: [Answered] Shuttingdown and Dont Power on again

Mon Feb 12, 2018 10:06 pm

I think we are being ignored
 
97gérard216
Posts: 63
Joined: Mon Sep 05, 2016 7:07 pm
Location: Martinique

Re: [Answered] Shuttingdown and Dont Power on again

Tue Feb 13, 2018 12:32 am

I think Admin can not reach the developers. I'm waiting for the end of the Chinese New Year.

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