Can not use it. Installation crash

laurent3
Posts: 2
Joined: Tue Feb 06, 2018 12:00 pm

Can not use it. Installation crash

Postby laurent3 » Tue Feb 06, 2018 12:15 pm

I turn the phone on.
-> it asks: insert the SIM card (I don't have a SIM card, I skip)
-> Welcome to BV9000-Pro (Conf from scratch)
-> Connect to the Wifi ->ok, it is connected
-> Assistant looking for update (blink several times then got the message
-> Assistant cease to work -> ask to reopen the app

It keeps asking to reopen the app and It does not work. Go back to Insert the SIM Card... and the process start all over again...

What should I do?

blackview_admin
Posts: 4409
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Can not use it. Installation crash

Postby blackview_admin » Tue Apr 03, 2018 2:39 am

hello,
could you please tell us your firmware version ?

tysken
Posts: 41
Joined: Mon Jan 09, 2017 5:29 pm

Re: Can not use it. Installation crash

Postby tysken » Thu Apr 12, 2018 8:06 pm

Read the post with the setup wizard....there you get help and delete this post here to get not overfloaded of the same problem.


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