Skype Calls, receiver can’t hear me when volume is up

Danielrv
Posts: 1
Joined: Wed Feb 28, 2018 7:53 am

Skype Calls, receiver can’t hear me when volume is up

Postby Danielrv » Wed Feb 28, 2018 7:57 am

Being testing skype calls on the headset, and when doing calls from the device to an ipad, they can’t hear me half of my sentences. If they put the volume quite low seems improving. I saw in other forums increasing gain on manufacturer settings helps, but the menu is different on the device. Sole purpose of buying this phone is for my dad to use skype, seems i will have to return it. Shame is a nice device for the price.

blackview_admin
Posts: 4422
Joined: Mon Aug 17, 2015 3:30 am
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Re: Skype Calls, receiver can’t hear me when volume is up

Postby blackview_admin » Sun Apr 15, 2018 6:28 pm

To start with, i suggest to update your device to the latest firmware version and perform a factory reset after that.
Report back if this solves your issues.


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