Blackview User Forum

 
kullvilla1
Topic Author
Posts: 8
Joined: Tue Oct 09, 2018 11:14 am

problems with the load

Thu Nov 15, 2018 7:54 am

The phone does not charge while it is on. only charge when I turn off the terminal and being off and without having released the cable while I turn it off to load but only when it turns off, only charge when it is off, I tested with different type C cables since I also have a bv8000 pro.
 
blackview_admin
Posts: 5909
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: problems with the load

Thu Nov 15, 2018 9:02 pm

I suggest you to perform a factory reset and report back if something changes.
 
kullvilla1
Topic Author
Posts: 8
Joined: Tue Oct 09, 2018 11:14 am

Re: problemas con la carga

Fri Nov 16, 2018 7:57 pm

OK, the factory reset is done from Android or from the boot Start menu of the system, which is better?
 
blackview_admin
Posts: 5909
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: problems with the load

Fri Nov 16, 2018 8:06 pm

from the boot start menu it's better, in my opinion
 
kullvilla1
Topic Author
Posts: 8
Joined: Tue Oct 09, 2018 11:14 am

Re: problems with the load

Sun Nov 18, 2018 12:24 pm

The factory reset is already done from the boot menu. it still does not charge the phone being turned on ... it does not join
 
blackview_admin
Posts: 5909
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: problems with the load

Sun Nov 18, 2018 8:14 pm

I suggest you to contact your seller and have your phone replaced under warranty, as it is definitely faulty,
 
kullvilla1
Topic Author
Posts: 8
Joined: Tue Oct 09, 2018 11:14 am

Re: problemas con la carga

Wed Nov 21, 2018 2:54 pm

Okay, I'm saying goodbye to Blackview forever.

sad
 
MTom18
Posts: 24
Joined: Sat Jan 13, 2018 9:35 am

Re: problemas con la carga

Thu Nov 22, 2018 9:06 am

kullvilla1 wrote:
Okay, I'm saying goodbye to Blackview forever.

sad

Understandable. The Manufacturer has only the interest to buy. no ex-post support.

Although I like my own s8 but I'm already looking for the offspring.

Who is online

Users browsing this forum: No registered users and 1 guest