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s_kenan
Topic Author
Posts: 4
Joined: Wed Feb 22, 2017 11:27 am

How to factory reset with empty battery

Mon Oct 01, 2018 9:20 pm

Hello, I updated my S8 and after 2 days stopped recharging. Battery got empty and now I have no idea how to do factory reset with empty battery which can not be recharged.
If you have any ideas please do help.

Best regards
Kenan
 
blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: How to factory reset with empty battery

Mon Oct 01, 2018 10:02 pm

Hi there!
I suggest to go to a generic phone repair center, and let it's staff open your phone and charge the battery with an external power supply.
 
s_kenan
Topic Author
Posts: 4
Joined: Wed Feb 22, 2017 11:27 am

Re: How to factory reset with empty battery

Wed Oct 17, 2018 6:22 pm

hello,
I tried with external recharging, battery charged but nothing happend. No reaction at all.
Any further suggestions what to do.
 
blackview_admin
Posts: 5341
Joined: Mon Aug 17, 2015 3:30 am
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Re: How to factory reset with empty battery

Fri Oct 19, 2018 1:12 am

Can you boot your phone in recovery mode?
viewtopic.php?f=192&t=334922

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