Blackview User Forum

 
jonilson
Topic Author
Posts: 2
Joined: Fri Feb 23, 2018 10:29 pm

Wifi keep disconnect and connecting.

Fri Mar 16, 2018 1:53 pm

The wifi connection on this phone isn't good since I turned on at the first time. Today the wifi begin to disconnecting and connecting all the time. I am just using the 4G connection, it's impossible use the wifi connection and I search in the internet about that and discorver that it's a commom problem in this phone. Has no solution in anywhere. I will put this cellphone in the trash and bought a new that works.
 
blackview_admin
Posts: 5121
Joined: Mon Aug 17, 2015 3:30 am
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Re: Wifi keep disconnect and connecting.

Thu Mar 29, 2018 7:30 am

hello,
What's your current firmware version?
have you tried to enter the factory mode to reset your phone?
if not ,here is the guide link:
viewtopic.php?f=192&t=334922
 
jonilson
Topic Author
Posts: 2
Joined: Fri Feb 23, 2018 10:29 pm

Re: Wifi keep disconnect and connecting.

Thu Mar 29, 2018 3:18 pm

My firmware is updated, S8_Blackview_V1.0_20171102(1201), in accordance with the latest version of firmware.
I already try reset the phone to factory mode, but it isn't work.
 
blackview_admin
Posts: 5121
Joined: Mon Aug 17, 2015 3:30 am
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Re: Wifi keep disconnect and connecting.

Sun Apr 22, 2018 10:36 am

Will forward such details to our tech team for a fix! ;)

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