Blackview User Forum

 
lappone
Posts: 8
Joined: Wed Jun 06, 2018 9:18 pm

Re: S8 restarts

Wed Jun 06, 2018 9:26 pm

Hi,

same issue over here.

Two old weeks S8 keeps rebooting and the apps keep crashing....

I did a firmware flash and a factory reset with no success....

There is any fix or update out yet?
 
lappone
Posts: 8
Joined: Wed Jun 06, 2018 9:18 pm

Re: S8 restarts

Tue Jun 12, 2018 7:41 pm

Any update for the issue? I tried anything but the phone is still crashing all the sudden with any app...
 
blackview_admin
Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: S8 restarts

Fri Jun 15, 2018 11:20 am

Unfortunately not, but we are working on it.
 
lappone
Posts: 8
Joined: Wed Jun 06, 2018 9:18 pm

Re: S8 restarts

Mon Jul 09, 2018 6:26 pm

Any update? I guess i can trash the phone at this point... :(
 
blackview_admin
Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: S8 restarts

Wed Jul 11, 2018 8:38 am

lappone wrote:
Any update? I guess i can trash the phone at this point... :(

Still not, unfortunately.
 
JanMar55
Posts: 1
Joined: Thu Mar 01, 2018 8:06 am

Re: S8 restarts

Fri Feb 01, 2019 11:43 am

Hi,
Months ago I bought my wife the S8-Blackview-V1.0-20171102 phone (IMEI354356099945261). If you have Messenger and facebook app. is installed, it will reboot several times on a daily basis unpredictably. But if I remove these two apps then there will be no restart for three days !! What does the manufacturer suggest? 
Yours sincerely, S.J.
 
blackview_admin
Posts: 6580
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: S8 restarts

Sat Feb 02, 2019 2:57 am

JanMar55 wrote:
Hi,
Months ago I bought my wife the S8-Blackview-V1.0-20171102 phone (IMEI354356099945261). If you have Messenger and facebook app. is installed, it will reboot several times on a daily basis unpredictably. But if I remove these two apps then there will be no restart for three days !! What does the manufacturer suggest? 
Yours sincerely, S.J.

Hi there, the issue seems related to such apps. Facebook has to fix them, please contact them.

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