Blackview User Forum

 
Karlijn
Topic Author
Posts: 1
Joined: Sat Oct 21, 2017 6:21 pm

[SOLVED] Update 10 10 2017 failure

Sat Oct 21, 2017 7:35 pm

Everytime after a full download I press 'update now'. It tries to unpack bit everytime i get the message:

Installation failed
Package failed.
Please check update and download again

Ive tried factory reset 3 times but I still get this message.

Please help
 
blackview_admin
Posts: 4671
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Update 10 10 2017 failure

Sat Dec 02, 2017 11:06 pm

Try to start the update while your phone battery level is at least at 70%.
If it doesn't work, you'll have to flash it manually.

Link to the rom forum:
viewforum.php?f=192

Remember to perform a factory reset after the update!
 
mbrobich1966
Posts: 13
Joined: Sat Aug 19, 2017 12:33 pm

Re: [SOLVED] Update 10 10 2017 failure

Sat Dec 09, 2017 6:03 am

I had the same problems for months. Found out it worked flawlessly when I removed all cards from the phone. So if you have a memory card in the back, open the cover and remove it before you do the updates. Might just help !!
 
blackview_admin
Posts: 4671
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Update 10 10 2017 failure

Sat Dec 09, 2017 10:45 am

mbrobich1966 wrote:
I had the same problems for months. Found out it worked flawlessly when I removed all cards from the phone. So if you have a memory card in the back, open the cover and remove it before you do the updates. Might just help !!


Thanks for you help! ;)

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