New update 20170822 small issue

mbrobich1966
Posts: 2
Joined: Sat Aug 19, 2017 12:33 pm

Re: New update 20170822 small issue

Postby mbrobich1966 » Tue Aug 29, 2017 1:34 am

I got a notification for this update. So I downloaded the update OTA. When I UNZIP the file it says the download is corrupt and must download again.

I have tried downloading this file 10 times OTA and it always says CORRUPT.

blackview_admin
Posts: 3008
Joined: Mon Aug 17, 2015 3:30 am
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Re: New update 20170822 small issue

Postby blackview_admin » Wed Sep 06, 2017 7:57 pm

I know it is working for other users. Please try again, disable all adblock or firewall apps, keep the display active while download. Maybe use an other wifi network.

oaimng
Posts: 24
Joined: Sat Aug 12, 2017 11:41 pm

Re: New update 20170822 small issue

Postby oaimng » Wed Sep 06, 2017 8:47 pm

I seem to have problems with bluetooth conection to headset, i tryed multiple devices, only on black view happens this:

Small interuptions while listening, or even worse, after a while listening, the bluetooh headset is disconnected (it tells me in my ear, phone one disconnected) but bv8000 shows as if it's connected, and I can't hear anything until I restart bv8000's Bluetooth off/on.

blackview_admin
Posts: 3008
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: New update 20170822 small issue

Postby blackview_admin » Thu Sep 07, 2017 8:00 pm

oaimng wrote:I seem to have problems with bluetooth conection to headset, i tryed multiple devices, only on black view happens this:

Small interuptions while listening, or even worse, after a while listening, the bluetooh headset is disconnected (it tells me in my ear, phone one disconnected) but bv8000 shows as if it's connected, and I can't hear anything until I restart bv8000's Bluetooth off/on.


Please try if you have the same issue with firmware 20170829.

oaimng
Posts: 24
Joined: Sat Aug 12, 2017 11:41 pm

Re: New update 20170822 small issue

Postby oaimng » Tue Sep 12, 2017 10:11 pm

blackview_admin wrote:
oaimng wrote:I seem to have problems with bluetooth conection to headset, i tryed multiple devices, only on black view happens this:

Small interuptions while listening, or even worse, after a while listening, the bluetooh headset is disconnected (it tells me in my ear, phone one disconnected) but bv8000 shows as if it's connected, and I can't hear anything until I restart bv8000's Bluetooth off/on.


Please try if you have the same issue with firmware 20170829.

I have latest version 20170829, also factory reset, no luck, the bluetooth issue still remains. The phone is in sports mode, power saving is off, duraspeed off.

Most problems occur when using the phone with the screen turned off, as if the phone tryes to use less resurses, that seem to be the problem, when screen is on, the stuttering is less often. Please help with a update fix


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