Blackview User Forum

 
megalift
Topic Author
Posts: 1
Joined: Mon Aug 14, 2017 1:40 pm

[SOLVED] Selfie (front) camera doesn't work on brand new BV8000

Fri Aug 18, 2017 12:10 pm

I've tried posting this once already.

The front camera on my new BV8000 doesn't work. At all. No app can start the camera, I just get a 'camera not available' message.
I did a factory reset as this appears to be a recommended first Port of call for most problems, but no change. I've downloaded the firmware for the camera but don't really want to reflash the phone until I've heard what others have to say - does anyone have any suggestions?
 
blackview_admin
Posts: 5259
Joined: Mon Aug 17, 2015 3:30 am
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Re: Selfie (front) camera doesn't work on brand new BV8000

Thu Aug 24, 2017 8:17 pm

If nothing helps you can exchange the device over your seller.
 
svenhernot
Posts: 7
Joined: Fri Apr 21, 2017 9:56 pm

Re: Selfie (front) camera doesn't work on brand new BV8000

Tue Oct 10, 2017 4:16 pm

same problem with my bv8000 :(
 
Dalmo Jr
Posts: 1
Joined: Tue Oct 10, 2017 7:37 pm

Re: Selfie (front) camera doesn't work on brand new BV8000

Tue Oct 10, 2017 7:40 pm

Same with my BV8000 PRO. Front camera doesn't work even after factory reset :(
 
blackview_admin
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Re: Selfie (front) camera doesn't work on brand new BV8000

Fri Oct 13, 2017 12:18 pm

Dalmo Jr wrote:
Same with my BV8000 PRO. Front camera doesn't work even after factory reset :(


I will report that issue but it sounds like an hardware bug. You could open your phone and watch if the connection is correct or you could exchange it over your seller.

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