[SOLVED] USB type-c charger cable and headphone jack

kanesaxo
Posts: 7
Joined: Wed Aug 09, 2017 7:10 am

[SOLVED] USB type-c charger cable and headphone jack

Postby kanesaxo » Wed Aug 09, 2017 7:15 am

Hello from Greece.

I've just bought a brand new BV8000 pro. The usb type-c charger cable provided in the box is NOT long enough to plug in to the device.

Same thing with the headphones cable provided.

In a brand new unopened box 2 wrong cables!!!

Give me a solution. I have a new device and cannot use it.

I can provide photos if needed.

Y.G. the micro usb to usb-c adapter is fine, it has the proper length to plug in. So it's the only thing correct in the box.

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
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Re: USB type-c charger cable and headphone jack

Postby blackview_admin » Fri Aug 11, 2017 8:25 am

Sorry for that. Please contact your seller to receive the correct cable.

chrisb
Posts: 59
Joined: Mon Sep 19, 2016 5:50 am

Re: USB type-c charger cable and headphone jack

Postby chrisb » Fri Aug 11, 2017 9:35 am

Why does it need special plugs?

Aeron
Posts: 64
Joined: Tue Jul 04, 2017 7:47 am

Re: USB type-c charger cable and headphone jack

Postby Aeron » Fri Aug 11, 2017 9:50 am

chrisb wrote:Why does it need special plugs?


IP68 rating is why !

kanesaxo
Posts: 7
Joined: Wed Aug 09, 2017 7:10 am

Re: USB type-c charger cable and headphone jack

Postby kanesaxo » Fri Aug 11, 2017 9:13 pm

blackview_admin wrote:Sorry for that. Please contact your seller to receive the correct cable.


The seller is at least idiot.

They told me to send my device back to them, and if the cables are as i say they ll give me a new set.

They just could sent me a pair of cables !!!

Netsplitz
Posts: 51
Joined: Mon Aug 01, 2016 9:55 am

Re: USB type-c charger cable and headphone jack

Postby Netsplitz » Mon Aug 14, 2017 5:59 am

Just got my BV8000 Pro.

My cables are fine, but the headset plug is regular length and is not recognized by the phone when inserted (audio still plays out of phone speaker)

chrisb
Posts: 59
Joined: Mon Sep 19, 2016 5:50 am

Re: USB type-c charger cable and headphone jack

Postby chrisb » Wed Aug 16, 2017 2:52 am

Aeron wrote:
chrisb wrote:Why does it need special plugs?


IP68 rating is why !


Other phones have IP68 rating and open normal headphone socket

dimarziog
Posts: 2
Joined: Mon Aug 14, 2017 9:10 am

Re: USB type-c charger cable and headphone jack

Postby dimarziog » Thu Aug 17, 2017 11:27 am

My cable, microUSB/Type-C adapter and headphone works well. But I need to have also other cable! For example if I forgot the original Type-C cable somewhere, I can't recharge the phone because a standard cable is not compatible.

Can you tell me where is possible to find other cable and headphone that fit on BV8000pro??

Blackview sell these parts as accessories?

navman
Posts: 2
Joined: Mon Sep 04, 2017 2:41 am

Re: USB type-c charger cable and headphone jack

Postby navman » Mon Sep 04, 2017 2:44 am

Can't use the phone with regular aux cable in the car.

Any idea how or where can I get a cable that'll fit the phone?

chtiot
Posts: 10
Joined: Tue Aug 16, 2016 7:08 pm

Re: USB type-c charger cable and headphone jack

Postby chtiot » Wed Sep 06, 2017 3:16 am

i had the same problem : usb-c cable in the box was a standard cable and doen't work but there was an adaptator in the box to use with BV8000.

i have bought compatible cables at low cost from Aliexpress and it works fine : https://fr.aliexpress.com/item/Blackvie ... Title=true


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